Início EAU SMB Service Operation Leader - TikTok LIVE

Início EAU SMB Service Operation Leader - TikTok LIVE

SMB Service Operation Leader - TikTok LIVE

Full time na TikTok no UAE
Publicado em January 28, 2025

Detalhes do emprego

Responsibilities TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. The LIVE Operations team is obsessed with everything to do with TikTok LIVE. From content strategy, monetization, gifting, LIVE features, data analysis, creating campaigns, and ensuring a fun and safe space for all of our LIVE users. We are looking for passionate and talented people to join the LIVE Operations team and support our mission to inspire creativity and bring joy. Responsibilities:

  • Manage the team and take responsibility for the overall goals, while coordinating with PR/GR/Legal and other cross-functional teams, addressing risks and challenges.
  • Recruit potential SMB streamers, including converting platform creators into streamers and attracting external merchants to TikTok.
  • Oversee the cold start and basic operational SOP for merchant livestreams, ensuring basic retention and business operations.
  • Manage merchant performance, including stream duration and activity for content consumption, as well as tracking leads towards business targets.
  • Educate, train, and communicate product capabilities, campaigns, and features to merchants.
Qualifications Minimum Qualifications:
  • Over 2 years of team management experience
  • Strong analytical skills, data-driven mindset, and a passion for live content.
  • Excellent communication and interpersonal skills, adaptable to an international and diverse environment.
  • Bachelor's degree or higher.
Preferred Qualifications:
  • Experience with live streaming, content operations, or leads generation operation.
  • Established connections with live creators, celebrities, or content influencers.
  • 3-5 years in content operations or leads generation operation, data analysis, or related fields, preferably within the tech industry.
  • Strong project management and cross-functional collaboration skills.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from #J-18808-Ljbffr

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