Senior Systems Development Manager

Do you know JDA Dispatcher/Red Prairie/Blue Yonder/DLx like the back of your hand? Do you have a solid background in managing the IT and systems functions within a warehouse environment? Is your WMS knowledge second-to-none? Have you got a very good understanding of operational warehousing? Here at GXO, we are currently looking for a Senior Systems Development Manager to join our team on the Virgin Media contract in Wellingborough. Day to day, you’ll be responsible for systems incident management, overseeing escalations and assisting with the identification and delivery of service support improvement opportunities and programmes. This is a full-time, permanent position predominantly working Monday – Friday, 9 till 5 with some flexibility needed, this is logistics after all. Pay, benefits and more: We’re looking to offer a salary, circa of £59,000.00,  with 25 days annual leave (plus bank holidays) per annum. Your benefits package includes a car allowance up to the value of £505 pcm, flexible dental insurance plans, a company sponsored pension scheme, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!  What you’ll do on a typical day:

• Liaison with key customer contacts to understand and support system enhancements and improve service and opportunities and identify system enhancements to provide customer satisfaction
• Coordinate systems upgrades and implementations as required, including co-ordinating testing in conjunction with the Systems Team
• Ensure maximum system availability through control and improvement of system activities
• Identify system enhancements to provide customer satisfaction
• Supporting applications that are managed centrally (this will involve asking relevant questions of the operation and our customers to determine the way the system should be configured. Plan and carry out the data set up and then test to make sure it works correctly
• Testing newly developed IT Business Systems to ensure readiness for implementation, recording results of tests in a logical manner and providing clear feedback on any software faults
• Identifying, developing and training site super-users on applications

What you need to succeed at GXO:

• High proficiency of JDA Dispatcher/Red Prairie/Blue Yonder/DLx to super-user level as a minimum
• Proficient in SQL, PL/SQL or Jasper report writing
• A strong track record in IT delivery with a broad understanding of everything that goes into running a warehouse IT function
• SOC 1 auditing experience
• Excellent communication skills, both verbal and written

We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. GXO is an equal opportunity employer. We celebrate, support and thrive on diversity and are committed to creating an inclusive environment for all employees. We believe that diversity and inclusion in our business is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are Disability Confident Committed as part of the Disability Confident Scheme (GIS) and actively welcome applications from people with disabilities. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.