Strategic Account Manager

Celent – Strategic Account Manager The Strategic Account Manager will be based in the UK, responsible for managing and growing a portfolio of key clients across EMEA, as well as developing new sales within a defined territory. The position will include responsibility for leading the overall sales process and client management for the designated portfolio of clients and territory. Clients will include financial services firms (banks, insurers, wealth and investment management companies) as well technology solution providers that provide solutions to the financial services sector. You will be working alongside an international sales and analyst team, as part of the leading Research and Advisory Service firm that’s focused on financial services technology globally. Celent provides market leading research and analyst advisory services, which assist financial institutions with the technology and strategy challenges they face. Celent also provides custom consulting and other productised offerings focused on financial services technology research and advice. In this role you will be responsible for:

• Managing and growing a portfolio of existing clients across EMEA.
• Securing annual contract renewals through exceptional client management throughout the year.
• Uncovering opportunities to cross-sell other Celent research, consulting, or digital services at any point, as well as to increase the annual renewal contract value.
• Developing client relationships with multiple contacts across organisations, understanding client needs, uncovering new sales opportunities, and positioning Celent’s services appropriately.
• Managing the end-to-end sales process, developing leads, phone-led sales, and in person meetings.
• Working closely with Celent Analysts to bring them into client conversations as the Subject Matter Experts.
• Consistently exceeding set targets, maintaining accurate forecasts in Salesforce, and effective communication with management.

• At least 3-7 years of Client Account Management / Business Development / Sales experience.
• Proven success at over-achieving targets and developing trusted client relationships.
• Previous industry experience may include Research, Business Information, Consulting, Financial Services, Technology, or other B2B professional services sold in an annual agreement / ongoing relationship manner.
• Ability to work successfully in both a highly virtual work environment regularly working from home, collaborating with a global team, as well as in an office environment and in face-to-face client meetings.
• Motivated self-starter who wants to take their career to the next level.
• Outstanding verbal, written and presentation skills.
• University degree.
• Fluency in English is essential, with additional languages desirable.

• Research focuses exclusively on the financial services industry, and within it the intersection between technology and business strategy.
• Clients are the technology and business strategy leaders of hundreds of leading financial institutions globally.
• Analysts are seasoned industry experts – typically having decades of experience within financial institutions, the technology firms that supply them, and specialist financial services technology analyst and consulting firms.
• Vendor Evaluation research is recognised as being the most comprehensive financial services technology focused research in the market.
• Market Analysis research is trusted in the industry as being independent and insightful, based on the deep industry knowledge of our analyst team, and their access to a wide range of financial services market participants.
• A global perspective. We have clients in over 70 countries, with main offices in the US, the UK, and Japan.