Warranty Engineer

Sailun Tire Americas – Warranty Engineer Position Reporting to Warranty/Quality Manager Summary/Objective The Warranty Engineer is responsible for Canadian Warranty Claims and PLC reception, inspection, evaluation and recording. This position is responsible for all vendor factory warranty batch submissions and follow up including a monthly summary report. This position also coordinates all DTI vendor specifications and updates within our database/Navision. This position is also responsible to monitor and review all DTI vendors regulatory compliance testing, with the main focus of timely and accurate completion of Canadian warranties and PLC inspections. Essential Functions Evaluation and analysis of service return tires from Liability Claims Evaluation and analysis of Canadian Warranty claims Provide technical support for the Warranty group as required Factory Batch Warranty submissions Internal Batch Warranty preparation and processing Technical assistance, analysis and participation in local tire testing events Warranty Data Analysis as required Technical tire specification preparation, maintenance and factory contact for all DTI vendors including Item Card preparation in Navision Regulatory backup for EWR (Early Warning Reporting) submissions to NHTSA Prepare and review all Vogue Tyre warranty claims Responsible to obtain, review and analyze all DTI vendors regulatory testing results for FMVSS 139 and 119. On time preparation, follow up and reporting on vendor warranty batch submissions. Other tasks as required including participation in local tire testing events Travel Minimal travel to events Skills and Qualifications Customer Client Focus, Goal Achievement focus, Strong data skills (Excel). Proficient in office skills (excel, outlook, word). Safety oriented. Required Education and Experience Mechanical Engineering Degree/Diploma Tire Industry experience gained via Process Engineering/Technician or Tire Design is considered an asset Hands on experience in mechanical engineering, with factory and or manufacturing experience High proficiency in Excel SAP is considered an asset Navision software training is considered an asset Specific Training Requirements: DOT 119 & DOT 139 training ECE 30 7 ECE 54 training Tire & Rim Assoc. and ETRTO training DTC Warranty Process training PLC Claims training EWR preparation & submissions training