Customer Manager - Manufacturing, Infrastructure & Tech

Customer Manager - Manufacturing, Infrastructure & Tech at New Zealand Trade and Enterprise, Nelson - Marlborough

• We have a diverse & collaborative environment that inspires lifelong learning.
• We offer hybrid working that enables work-life balance with 5 weeks annual leave.
• We are focused on holistic wellbeing to support you to be your best self.

This permanent role can be based in Nelson. New Zealand Trade and Enterprise (NZTE) is New Zealand's international business development agency. We are a hands-on, collaborative and deeply commercial team, working with some of New Zealand's most forward-thinking and innovative companies. You will be working with founders and executives of some of the best products that New Zealand has to offer. What you'll be doing: Te whakamahere The Customer Manager role will involve developing strong relationships with an exciting portfolio of customers in the Specialised Manufacturing, Infrastructure, Tech and Services sectors, primarily across the Nelson and Marlborough region. Your customers will be growth-focused exporters at various stages of maturity. You will engage with them to plan and deliver a work programme to strengthen their confidence and capability to export. Your focus will be on building a work program tailored to their strategic needs. You'll have a keen eye for brand positioning, a growth mindset along with a collaborative and outcomes-focused working style. Excellent relationship building and influencing skills are key, along with being comfortable operating in C-suite and investor environments. You are a strategic problem solver, self-disciplined and have a good understanding of the complexities of international business. You will have proven experience in sustainably building and developing networks, connecting customers to the right experts to address challenges and realise opportunities. What you'll need to be successful: Ō Pūkenga You will be enthusiastic, resilient and a great communicator that can easily build rapport by developing strong, trusted relationships. Exceptional interpersonal skills and the ability to work independently while connecting with the broader NZTE team will be paramount. You will possess passion and energy to help New Zealand businesses succeed on the global stage. The successful person for this role will need to be truly customer-centric; that means you will really understand your customers' opportunities and challenges, including sharing the same beliefs and plan. This will be done by connecting to customers with empathy, credibility, and commercial nous. Commercial export experience in the Specialised Manufacturing, Infrastructure, Tech and Services sectors will help build credibility with customers. Why you'll love working here: Nau mai ki Te Taurapa Tūhono NZTE is a truly global organisation, giving you a wonderful experience of working with different cultures with over a hundred countries as part of our everyday. We know that life is not all about work, and flexible working at NZTE is standard practice. We will give you the right technology to allow you to work anywhere and balance your time. On top of this, we also offer 5 weeks annual leave so you can have that extra time in the year to enjoy what you love doing! Career development is another huge part of working at NZTE, and we will help you with your aspirations and work with you to get you there – being a learning environment that encourages adventure and experimentation, what better place to grow your career! At NZTE, we are one global team and we live up to five core values, which we call our characters: ambition drives us, adventure teaches us, honesty frees us, trust binds us & manaaki is us. Taken together, these five characters embody our commitment to our customers, to New Zealand, and to each other. If you are resourceful, creative, motivated and enjoy working for an awesome purpose that directly impacts New Zealand's economy, please apply now with your cover letter and resume. Applications close at 11:59pm 29 January 2025 NZST. Please note: You must have the right to work in New Zealand to be considered for this opportunity. We believe New Zealand is good for the World. New Zealand Trade and Enterprise (NZTE) is an equal opportunity employer. At NZTE it is all about our people and we seek diversity of thought; we welcome and encourage you to apply regardless of ethnicity, gender, religion, age, sexual orientation, gender identity, neurodiversity or disability. If we need to make specific accommodations in any part of the interview process, please note this in your application or discuss with the recruiter. #J-18808-Ljbffr