AMET FC Network Loss Program Manager

Full time na Amazon no UAE

Publicado em January 21, 2025

Detalhes do emprego

Job ID: 2874138 | Q-Express Documents Transport Are you looking for the opportunity to create substantial impact on business profitability through reduction of business wastes in operations? If yes, then the Network Losses reduction role is the right opportunity. The scope of impact spans across AMET markets focused on the reduction of network losses arising from Warehouse Losses and Warehouse Damages. At Amazon, we're working to be the most customer-centric company on Earth and are constantly looking for ways to improve. Our team drives innovation while supporting continuous operational improvement. To get there, we need exceptionally talented, bright, and driven people. To be successful, you will need excellent communication, negotiation and influencing skills to drive consensus across multiple stakeholders in order to drive product/process changes that will reduce losses. This opportunity requires excellent troubleshooting, problem solving, and the ability to succeed in a fast-paced, ambiguous and technical environment. Ownership of work is extremely important, and candidates should have a proven record of driving operations, process fixes and strategic initiatives to completion. The ideal candidate is motivated, optimistic and agile; with strong time management skills.

Key job responsibilities

Work closely with the Central FC Network Loss Program Team, Operations (Inbound, Outbound, Customer Returns), Packaging, RBS, FBA re-imbursement, Data Analyst Teams, CTS, S&LP, ACES, Vendor Managers, Metric SMEs, CBW, ICQA and Tech Teams to implement initiatives related to tech enablement, standardization of metrics, processes, policy reviews and review mechanisms.
Analyze deviations from ideal processes and develop strategies to minimize losses triggered by operational misses.
Partner with ICQA Data Analyst Teams and AOP (NL Analytics Team) to develop/enhance p0's and tools aimed to track/improve compliance misses that lead to losses in addition to improving accuracy of loss reporting.
Collaborate with regional SMEs to reduce losses related to WH Losses/WH Damages based on top root causes and develop input metrics to track for further performance enhancement.
Lead WBRs and regularly report progress, challenges, and opportunities in network loss reduction to Central FC NL manager/senior leadership.
Adapt and implement best practices from other markets to local marketplaces.
Travel across the AMET region when needed to continuously conduct Kaizen's and ensure there is a continuous improvement mechanism built in KSA, EGY, TRY, UAE and South Africa.
Partner with ICQA research analysts for any deep dives required to get further clarity on root causes.

BASIC QUALIFICATIONS

3+ years of program or project management experience
3+ years of working cross-functionally with tech and non-tech teams experience
3+ years of defining and implementing process improvement initiatives using data and metrics experience
Bachelor's degree
Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
Experience defining program requirements and using data and metrics to determine improvements
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization

PREFERRED QUALIFICATIONS

3+ years of driving end-to-end delivery, and communicating results to senior leadership experience
3+ years of driving process improvements experience
Experience building processes, project management, and schedules
Able to communicate initiatives, progress, risks and improvement plans to Senior Leadership on a should-know basis

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Posted: July 11, 2024 (Updated about 22 hours ago) Posted: January 17, 2025 (Updated 1 day ago) Posted: September 20, 2024 (Updated 2 days ago) Posted: January 13, 2025 (Updated 4 days ago) Posted: January 14, 2025 (Updated 4 days ago) Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. #J-18808-Ljbffr

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AMET FC Network Loss Program Manager

Detalhes do emprego

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Início EAU AMET FC Network Loss Program Manager

Início EAU AMET FC Network Loss Program Manager

AMET FC Network Loss Program Manager

Detalhes do emprego

Key job responsibilities

BASIC QUALIFICATIONS

PREFERRED QUALIFICATIONS

Apply safely

Hiring company

Amazon

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