Telesales Specialist "Arabic"

Job Description

iSchool is an Egyptian EdTech platform dedicated to providing innovative educational technology solutions for students aged 6 to 18. As a part of Egypt's renowned Nahdet Misr Publishing Group, we focus on equipping the next generation with skills in fields like computer science, coding, programming, software engineering, AI, and more. Job Summary As a Sales Specialist at iSchool, you will be responsible for promoting and selling our educational products and services. You will play a critical role in establishing relationships with existing and prospective customers, ensuring their needs are met, and driving our sales success through strategic efforts. Responsibilities

• Engage with potential customers through both phone calls and live chat platforms to promote and sell iSchool’s courses.
• Handle inbound inquiries, provide detailed information about our offerings, and guide potential customers through their decision-making process.
• Reach out to leads generated through various channels, including online marketing and referrals.
• Manage and follow up with a pipeline of prospects to maximize conversion rates.
• Provide personalized consultation to understand the needs of parents and recommend appropriate courses for their children.
• Build and maintain strong relationships with clients to ensure satisfaction and retention.
• Meet or exceed sales targets and KPIs related to both call and chat performance.
• Maintain accurate records of customer interactions and sales in the CRM system.