Spec: Systems Engineer (Unix& Linux)

BCX takes care of your technology needs so that you can take care of your business. The services and solutions we create get your business ready for the future. We have the insight, expertise and experience to handle digital requirements for the steepest skyscrapers and the smallest start-ups. We cater for a wide range of business transformation requirements with an even wider range of solutions that reduce costs, increase profits, maximise productivity, and future-proof your business.

We pride ourselves on being Africa's premier end-to-end digital solutions partner, providing the world's most advanced Information and Communications Technology (ICT) to companies of all sizes. Together with Telkom, South Africa's leading telecommunications provider, we have over 100 years of experience. working with JSE-listed enterprises, public sector organisations, state owned entities and medium-sized businesses around the globe.

Ultimately, our passion is to make a difference and enrich communities by making the impossible possible, through technology.Core Description

To be responsible for all Unix/ Linux (open systems) related installations, modification, monitoring, testing and maintaining the cloud and infrastructure solutions. To provide specialised technical support and guidance through high level analysis, diagnosis and problem solving. Providing general technical consulting on systems to clients and engineers, co-operating with sales and support personnel on client requirements and needs as well as assisting engineers in technical functions.

Key Deliverables / Primary Functions

Acts as the customer facing interface between Customer/Account and 3rd parties and actively identify any risks

Be first point of escalating for service delivery complaints (all priority levels) with support teams.

Oversees Service Management, Service Operations & Service Reviews to meet service standards in line with service level agreements and drive continuous service improvement.

Manage Due Diligence reports and Proposals for new clients.

Assist in the recommendation of product sets and define the go-to-market strategy supportive of company strategies.

Active support and maintenance of Active Directory, Azure Active Directory, Microsoft Identity Management infrastructure is aligned to defined levels of quality, standards and operability as defined within negotiated and agreed service level agreements, service level parameters or contracts. From service transition, for the duration of the service agreement until migration or decommissioning,

Create and maintain technical infrastructure standards & procedure.

Evaluate operational compliance and assist in audit reviews.

Participate in technical design and assist in defining thresholds for monitoring and support.

Collaborate and strive to optimise engagement between BCX Divisions and establish and enhance relationships with customers and vendors

Core Functional Skills & Capabilities

Problem management

Product Knowledge

Result Orientation

Unix/Linux Systems

Core Behavioural Competencies

Job Match

Applying expertise & Technology

Deciding & Initiating Action

Delivering Results & Meeting customer expectations

Leading and supervising

Working with people

Minimum Qualifications

NQF 6: 3 year Degree/ Diploma/ National Diploma

OR NQF 4: Grade 12

Additional Education -Preferred /Advantage

Experience

5 years' experience in Unix/ Linux

or

7 years' experience in Unix/ Linux - Gr12

Certifications

Red Hat Sales Specialist - IT Automation & Management

IBM Sales: Power Systems with AIX