Elsevier | Payee Information Manager, French language program
Detalhes do emprego
Payee Information Manager, French Language ProgramDo you like collaborating across teams to deliver success for customers?Would you like to manage a diverse portfolio?About The team Our team is responsible for the on-time collection of outstanding balancesAbout the Role:The Payee Information Manager (PIM) is responsible for supporting the Education, Reference, and Continuity books organization that include French Books and Encyclopédie Médico-Chirurgicale (EMC) Publishing for specific tasks during the content development process.ResponsibilitiesPIM help in creating record to make contributor payments of the French language books for the French Global Content Partners (GCP) team.Liaise with French Editorial team to obtain all relevant payment information for all authors and contributors for every newly signed/agreed title that contains non-royalty-based payments and issue payments accordingly.Pay reviewers, ad hoc freelancers and SMEs, other payment requests from the French GCP team, ad hoc invoices for permissions payments following request from editorial and other support teams.Check payees' records and update accordingly, if not available or a new payee, contact payee for setting up in the payment system/application.Adhere to agreed TATs for payee setup and payments. Handle purchase order requests per the SLA. Follow up with the finance team in timely manner to ensure that the payee set ups and payments are completed on time.Make payment requests for EMC articles' author flat fees, invoice payments for EMC Scientific Directors/Advisors, reimburse EMC members T&E expenses. Follow up with the payees as required.Queries and questions from the authors and business need to be dealt with in a timely manner.Report out to French GCP editorial staff on regular basis regarding progress of payments when requested.Help manage contributor agreement, complimentary copy (and other non-sales gratis copy) fulfilment. Set up and maintain author/editor contracts in Exari.RequirementsAbility to build, strengthen and maintain positive professional relationships.Excellent command in English and French languages that include both written and verbal is necessary.Strong analytical skills; Planning and organizing skills; Accuracy and attention to detail; Problem solving skills; Good interpersonal skills.Initiative: Proactive, acts before being asked; Flexible: Able to adapt to changing priorities; Teamwork; Personal accountability: Takes responsibility for own actions.An independent, strategic, and results-driven mindset, with a high level of diligence, as well as a customer-focused approach; handles confidential customer information appropriately.Bachelor's or master's degree in any discipline.2-3 years of experience in customer-facing roles preferably in accounts payable or in the finance sector; Knowledge of end-to-end publishing process is an added advantage.Work in a way that works for youWe promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productiveWorking for You We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:
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