Distribution Channel Director | Centurion

Only for registered members Location: Centurion Salary: ZAR 400000 - 500000 A unique opportunity to join one of South Africa’s largest FSP’s as a Channel Director. The successful candidate will be responsible for translating and operationalizing the company’s strategy to develop and implement a new generation PSA (Product Supplier Agents) channel. The role is accountable for footprint growth and client expansion while using social media, digital processes and technology, in line with the company’s holistic financial wellness approach. The role will lead this new tied channel to significantly contribute to the company’s vision of emerging as the most accountable, competitive and professional advice business in South Africa.

Key Responsibilities:

• Identify, implement and oversee the new channel initiative aimed at growing a fully-fledged tied advisor force nationally in line with the company’s financial wellness strategy.
• Collaborate with the brand and marketing team to plan and execute initiatives to establish the channel and engage networks, franchises and advisors.
• Collaborate with Human Capital to ensure recruitment and selection in line with strategic and tactical objectives of new channel advisor force.
• Collaborate with the Institute of the company to ensure sustainable and professional vesting of agency force by providing them with sufficient and appropriate knowledge and skills.
• Collaborate with internal stakeholders to ensure newly established agency force is equipped with appropriate digital tools and processes.
• Engage with internal and external stakeholders to identify opportunities for growth of advisor force and client footprint.
• Collaborate with marketing, product providers and external role players to recruit and acquire new clients using both digital and traditional mechanisms.
• Be the brand ambassador for the company.
• Ensure that a detailed activity management process is agreed and managed daily on an advisor level.
• Develop plans and tactics for the achievement of footprint growth by acquiring advisors and creating a geographical footprint of managers and supervisors.
• Generate interest for the company’s value proposition in line with tactical strategy of demographic and geographic establishment and expansion.
• Effectively initiate, execute and oversee the supervision process for all advisors under supervision.
• Set new business targets in terms of growth and engagement and drive the achievement of targets to increase new business and the acquisition of new clients.
• Contribute to the design process in response to client requirements and client experience.
• Develop and implement new business development plans with regards to growth and engagement.
• Analyse and interpret data to track progress and make corrective decisions.
• Collaborate with existing channels within the company to ensure the fulfilment of objectives.

Client Perspective:

• Establish and embed a culture focused on advice and sustainable client relationships.
• Identify and create strategic partnerships with relevant stakeholders.
• Provide credible and appropriate expertise and advice to the network of managers, supervisors and tied advisors.
• Build and maintain relationships with managers, supervisors and tied advisors.
• Make recommendations to improve client service.
• Participate and contribute to a culture that builds sustainable relationships.
• Work with brand and marketing manager to enable effective strategies towards client growth and retention.

People Management:

• Establish productive, professional relationships with key stakeholders.
• Attract, select and recruit suitably qualified talent.
• Create a positive work climate and culture.
• Demonstrate exemplary leadership through personal involvement and commitment.
• Drive a culture that guides and directs best practice.
• Execute effective workforce planning practices.
• Identify employee and advisor growth and development needs.
• Drive performance excellence within the team.
• Encourage innovation and collaboration within the team.

Financial Management:

• Support the company and advice strategy in line with relevant strategy.
• Control the budget for the area.
• Manage high risk and financial issues.
• Implement and manage financial risk methodologies.
• Investigate reported acts of non-compliance and report on findings.
• Identify solutions to enhance cost effectiveness.
• Implement risk management, governance and compliance policies.
• Participate in the effectiveness of financial policy and procedures.

Qualifications:

• Relevant Bachelor’s Degree or equivalent experience.

Experience:

• 8+ years’ experience in the retail industry preferred.
• 5+ years’ experience managing an agency network within the financial services industry.
• 3+ years’ of leading the establishment and development of a provincial/regional/national footprint of financial advisors.
• 3+ years’ experience in technology utilisation in financial services.