Service Engineer Clinical Diagnostics

Primary Role: A Service Engineer will be responsible for installation, Maintenance, Troubleshooting, Repair, Documentation and providing Technical Support. Job Responsibilities:

• Experience in handling repair/maintenance of molecular Instruments.
• Experience in the installation and maintenance of diagnostic instruments, particularly RT-PCR (Reverse Transcription Polymerase Chain Reaction) machines and automated sample extraction systems, is highly valuable for a Service Engineer in the medical field.
• Should have experience on Pathological Instruments.
• Relevant technical knowledge on basic electrical/Electronics.
• Must have computer software/Hardware installation knowledge.
• Must have computer software/Hardware installation knowledge.
• Customer Handling experience.
• Minimizing downtime through proactive measures is crucial for Service Engineers, especially in the context of diagnostic instruments like RT-PCR and automated sample extraction systems.
• Making Maintenance & Service-related reports.
• Working closely with the sales team.
• An ability to work well under pressure.
• Extensive travel is often a key aspect of a Service Engineer's role, especially for those servicing pathological or lab instruments

• Having a good exposure in diagnostic instruments maintenance and troubleshooting
• Preferably from Life science/Biotech company

• BE/B-Tech in Biomedical/Mechanical/Electronics.
• Diploma Holder may also be considered with a good experience in the Diagnostics Instrument field.

• Positive behavior is crucial for a Service Engineer, especially in the context of maintaining and troubleshooting diagnostic instruments.
• Customer orientation is a vital aspect in this role.
• The ability to work under pressure is a critical skill
• Teamwork is an essential
• Problem-solving skills