System Administrator - CRM System

Doo Group is a global financial services group with FinTech as its core. With our 10 major business lines, spanning Brokerage, Wealth Management, Property, Payment & Exchange, FinTech, Financial Education, Health Care, Consulting, Cloud, and Digital Marketing, Doo Group has seamlessly provided clients with comprehensive products and services across the world. Through a one-stop approach, Doo Group remains committed to helping our clients achieve an ideal financial life while moving towards a better future together! Looking for a New Challenge? Join Us as We Expand Globally! As we continue our global business expansion, we’re on the lookout for talented individuals who are motivated to support our strategic goals and initiatives. Join a team that values innovation and growth. DOO you have what it takes? We’re seeking an experienced CRM Specialist to configure, customize, and support our CRM system, ensuring seamless integration with business processes and providing technical assistance to our Sales Team. What you’ll be working on:

1. Configure and customize the CRM system according to the organization’s requirements, ensuring our Sales Team has all the configuration they need.
2. Define and configure data fields, workflows, and automation rules to align with business processes.
3. Ensure data integrity and accuracy within the CRM system.
4. Import and export data as needed, ensuring proper mapping and formatting.
5. Provide user support by troubleshooting issues, answering queries, and resolving system-related problems.
6. Customize the CRM system to meet evolving business requirements.
7. Conduct training sessions to educate users on our CRM system functionality, features, and best practices.
8. Study the documentation provided by our Payment Service Providers and translate it into a technical flow.

What we’re looking for:

1. Bachelor’s Degree in Information Technology, Information Systems, or a related field.
2. Around 3 years of working experience as end user support or system support.
3. Prior experience in using any CRM system, responsible for system integration and configuration.
4. Knowledge in financial products (forex, futures, CFD, etc.) is an added advantage.
5. Knowledge or background in coding and ability to read technical documentation would be an advantage.

What we offer:

1. Seeking to expand your regional work experience? Work alongside industry-leading professionals from around the globe in an environment filled with opportunities for continuous learning and growth.
2. We value your wellbeing – You’ll find it here along with our comprehensive medical, dental, optical, and wellness benefits.
3. We appreciate your contributions with a 13th-month salary and performance bonus .
4. We reward our best employees with quarterly employee recognition awards in USD .
5. Feeling drowsy after lunch? Take advantage of our smart pantry access and weekly tea break/lucky draw.

Life as DOOers At Doo Group, we embrace a culture where continuous growth, collaboration, and creativity are at the heart of everything we do. As a DOOer, you’ll collaborate with top professionals from around the globe, dive into exciting projects, and play a pivotal role in shaping the future of finance. Unlock your potential with Doo Group. Apply now and step into a role where your impact is celebrated!#DooBeyondLimit #TogetherWeDooMore #SucceedYourCareerWithDoo Interested in joining our team and exploring your talents in different parts of the world? Worry not, a work visa will be provided by Doo Group too, if applicable. Please send in your resume, and personal as well as professional certificates, along with your job application to our HR mailbox: jobs@doogroup.com We will contact you soon if the requirements are met. #J-18808-Ljbffr