Training Manager | Retail Division

We are looking for a Training Manager to design, develop and deliver training material and programs to retail teams in order to develop product knowledge and skills to achieve commercial objectives and relevant customer satisfaction scores. Reporting to the HR Manager, you will be responsible for the following:

1. Gather training requirements specific to store to drive commercial targets and customer satisfaction scores in line with commercial calendar in coordination with Operations.

1. Bachelor's Degree

1. Minimum 7 years of experience in Training/ Learning & Development role
2. Excellent written & verbal skills in English & Arabic
3. Strong Presentation & Training Skills
4. Knowledge of MS Office applications
5. Knowledge of adult learning psychology
6. Flexibility to travel and deliver trainings in various locations

1. Ability to create a positive group climate and adjust to participants' learning
2. Thoroughness & Attention to Detail
3. Leadership Skills and Strategic Thinking
4. Good Planning & Organisational Capabilities
5. An Energetic & Self-Motivated
6. Competent in using MS Office Tools