Joining Bonus Rm3,000 (Penang) Video Hosting Platform - Customer Support
Full time
na Agensi Pekerjaan JobScoper Sdn. Bhd.
no
Malaysia
Publicado em December 28, 2024
Detalhes do emprego
Joining Bonus RM3,000 (Penang) Video Hosting Platform - Customer Support
Posted 16 days ago • Closing 23 Jan 2025- Joining Bonus: RM3000
- Fresh Graduates Welcome: Open to those starting their careers.
- Language Skills: Proficient in Mandarin, both spoken and written.
- Customer-Oriented: Possess a great attitude and strong focus on delivering excellent customer service .
- Attention to Detail: Sharp eye for details and accuracy.
- Shift Schedule: 24/7 rotational shifts (9 hours daily) with 5 working days and 2 days off between Monday to Sunday.
- Work Location: Based in Bayan Lepas, Penang .
- Brand Ambassador: Represent the client with a positive and professional attitude while upholding their values.
- Customer Assistance: Support customers with online orders via phone and email, ensuring prompt and accurate responses.
- Secure Transactions: Process payments with care, protecting sensitive customer and financial information .
- Problem-Solving: Address customer concerns proactively and escalate complex issues when needed.
- Team Collaboration: Work with the team to boost service quality and elevate the overall customer experience.
- Training Provided: Comprehensive training covering soft skills, systems, SOPs, and product knowledge.
- Language Allowance: Receive RM300 for language proficiency.
- Medical & Insurance Coverage: Inclusive of EPF, SOCSO, EIS, and more.
- Leave Entitlements: Annual and medical leave available.
- Career Progression: Opportunities for growth within the company.
- Additional Benefits: Enjoy extra perks and incentives.
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