Terminal Operating Specialist Administrator
Detalhes do emprego
We currently have an excellent opportunity for an IT Terminal Operating Systems (TOS) Administrator to join our team in Southampton. This role is in charge of assisting the Systems Team in ensuring that the integrated terminal system is up & running. Systems solutions are properly tested and operational within the agreed-upon timelines while meeting the business requirements. To also help the Systems manager and be a member of the Systems team for testing, integration, commissioning, and go-live preparations for all systems required for the automated terminal. About The Role How will you contribute:
- Provide inputs to the development of strategy, policy, and standards for their specific areas of expertise.
- Proactively engage with the user community to collect information about problem and leads user through diagnostic procedures to determine source of error, for simple problems. More complex problems are referred to supervision.
- Answers inquiries regarding status on resolving generic IT and specific business application problems.
- Actively contribute to the execution of the project identified by the Business Systems & Applications based on the initiatives from management team and ensure that the business applications are scalable and ready for future expansions.
- Contribute to the implementation of projects/tasks within the defined scope, time, and budget within the framework of Company Policies.
- Configures, installs and maintains future versions and releases of the TOS, its specific modules and its interfaces with the other applications.
- Achieve the individual objectives set for the Business Systems and Applications stream.
- Proactive maintenance, support and execute the day to day administration and operational support for TOS
- Execute the implementation and support of TOS and its interface with other business applications.
- Provide inputs to the implementation of Application portfolio - ERP and other applications when applicable
- Contribute to the infrastructure implementation within the TOS requirement inputs
- Execute the IT Business Application configurations and specifications for deployment/commissioning of container terminal specific equipment (Yard cranes, Quay Cranes, Shuttle Carriers, Rail equipment, gates etc.) in collaboration with the maintenance, engineering and facility management teams.
- Installs, modifies and makes minor repairs to application, and provides technical assistance and training to system users.
- Loads specified application packages into computer.
- Responds to department enquiries concerning systems operation, application related problems and user/operator problems.
- Review Terminal Operating system (Zodiac), monitor and document best practices across Operations teams
- Continually monitor, identify and implement changes that can further improve operations.
- Proven experience working with Zodiac TOS system.
- 3-4 years’ experience within a similar role.
- Experience working with a maritime or logistics sector would be preferred
- Zodiac experience would be beneficial
- Proven practical experience working with Zodiac TOS system.
- Writing detailed requirement and functional specifications for complex business needs.
- A proven track record of successful project implementation of the TOS system
- Good knowledge of the IT environment;
- Experience with Business Process Modeling;
- Ability to take on any operational requirements, turn them into business processes;
- Experience in Incident Investigation;
- Able to devise IT test plans and implement them including training users;
- Able to create documentation and training material if needed;
- Be able to work within a team, especially as needed to meet challenging deadlines;
- Work effectively under pressure;
- Good communication skills with the ability to work with Operations and IT staff;
- Eligibility to work in the UK
- Ability to travel to our other port when necessary.
- We may close our roles early, depending on the number of applications received.
- A full valid UK driving licence or appropriate international licence allowing you to drive on UK roads.
- No unspent criminal convictions
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