SERVICE ADVISOR (SA)

Position: Service Advisor Benefit, Skill & Experience Requirement:

• Minimum 1-2 years of working experience in a similar position
• Able to write and communicate well in Malay & English
• Prefer: Female Only
• Must be able to work in a team, positive attitude, and schedule work effectively
• Possess own transport and accommodation
• Salary Range: RM1800 - RM2300/month (negotiable based on experience)
• After 3 month probation, incentive will be given out based on latest scheme from company & Hino HQ
• Annually increment and bonus based on performance

• Attend customer daily needs in compliance with SST procedures and manage service appointments registration.
• Conduct a 1-day before appointment reminder to the customer.
• Promote service, parts sales and sell vehicles to potential customers.
• Coordinate with Technician on work progress status and inform the customer accordingly.
• Handle customer complaints and ensure high customer satisfaction.
• Regularly maintain minimum stock balance of spare parts by using the system.
• Assist in marketing and promotional activities to increase brand awareness.
• Collaborate with other team members to ensure smooth operations of the showroom.
• Follow up customer payment.
• Others ad-hoc tasks by HOD.

• Looking for candidates available to work:
• Monday: Morning, Afternoon, Evening
• Tuesday: Morning, Afternoon, Evening
• Wednesday: Morning, Afternoon, Evening
• Thursday: Morning, Afternoon, Evening
• Friday: Morning, Afternoon, Evening
• Saturday: Morning, Afternoon, Evening
• 2-3 years of relevant work experience required for this role.
• Working rights required for this role.
• Expected start date for role: 02 January 2025.
• Expected salary: RM1,800 - RM2,300 per month.