IT Intern

Rapsodo Inc. is a sports analytics company that uses computer vision and machine learning to help all athletes maximize their performance. Our proprietary technology applications range from helping PGA Tour golfers optimize their launch conditions to allowing MLB pitchers to increase the efficiency of their breaking balls. Current partners include all 30 MLB teams, MLB, USA Baseball, Golf Digest, PGA of America, and over 1000 NCAA athletic departments. Our IT team assists clients in addressing their concerns around Confidentiality, Integrity, Availability, and Privacy of their technology. As an IT Intern at Rapsodo, you will have a holistic view of how Technology and Business integrate and be responsible for a wide range of technologies, not limited to systems administration, helpdesk, telephony administration, and laptop/desktop computer build-up/replacement. Key Responsibilities: Be the 1st level support for inbound email and phone-based technical support for on-site and remote employees. Assist with setting up and configuring laptop and desktop computers (OS Installations, Software Installs, etc.). Assist the team with keeping the hardware inventory up to date. Develop and update Support Documentation as well as research information for incomplete documents. Assist the team with developing an IT Security Handbook that includes log reviews, firewall attestation, etc. Assist the team with mapping and consolidation of existing IT Security tasks to the requirements of a quality IT Security Programme. Assist with reviewing and analyzing security vulnerabilities to identify false positives. Assist with conducting server/network/middleware security configuration assessments. Assist with preparing reports on identified security vulnerabilities and possible recommendations to remediate vulnerabilities. Work cross-regionally between the Rapsodo Singapore, US, Turkey & Japan offices. Skills & Requirements: Absolute professionalism and discretion required due to exposure to confidential information. Pro-active, organized, and meticulous. Able to work independently in a fast-paced environment. Strong aptitude to learn and contribute. Possess strong analytical, problem-solving, and interpersonal skills. Excellent written and oral communication skills to present ideas and results to technical and non-technical audiences. Being handy with gadgets and having experience building your own PC is a plus. Diploma in Information Technology, Cyber Security, or any related discipline. #J-18808-Ljbffr