Beauty Advisor - Hermès

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered with the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty and delight consumers daily across our growing footprint of 15 markets. Why Join Us? At LUXASIA, we believe there is beauty within every talent – that is you. We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling. With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful? What we want you to do:

1. Assisting with the day-to-day operation of the shop
2. Dynamic and proactive in meeting sales targets
3. Adhering to established standard operating procedures in terms of the handling of cash and assets
4. Engaging in innovation and productivity initiatives for the stores to drive seamless customer experience
5. Creating connections and building rapport with customers to maintain long-term relationships
6. Ensuring all products and displays are merchandised effectively to maximize sales and profitability
7. Assisting with the monthly stock check and maintaining accurate stock records

1. Possess good communication & interpersonal skills and is a team player
2. Pleasant disposition & well-groomed
3. Effective communication skills in English and preferably Mandarin to communicate with Mandarin speaking customers
4. Retail sales target achievement
5. Customer relationship management – maintain and create new customer profiles
6. Ensure inventory management for individual counters
7. Ensure excellent customer service is given to the customer (e.g. product knowledge)

1. Minimum secondary educational level
2. Strong background and skills in makeup
3. Experience with skin care and fragrance products is an advantage
4. Excellent customer service and sales oriented
5. Willing to commit to retail operational hours