Fashion, Beauty & Home Department Manager - Garden Route

Listing reference: woolw_000899 Listing status: Online Apply by: 22 July 2024

Position summary

Industry: Wholesale & Retail Trade Job category: Stores and Inventory Location: George, Western Cape Contract: Permanent EE position: No

Introduction

MAIN PURPOSE: To attract and grow our customer base through a customer-facing or supportive role and in doing so increase market share, turnover, and profitability. To provide exceptional customer service by ensuring customer care and a world-class shopping experience for our customers, while playing a role in minimizing risk and increasing profitability in your store.

KEY OUTCOMES

• Provide exceptional customer service to internal and external customers
• Recruit, select, manage and develop people to meet competence requirements
• Participate in team efforts to ensure achievement of department and store goals
• Manage implementation and integration of new initiatives to achieve project goals
• Participate in general store operational duties
• Supervise and coach staff to meet competence requirements
• Job specific responsibilities as per Job Profile (dependent on position)

KEY COMPETENCIES

• Passion for the Customer – establish lifelong relationships with our customers
• Passion for Retail and Selling
• ‘Living the Brand’: Personal leadership and attitude to work i.e. ‘the difference’
• Proven team leadership skills
• Action and results orientated
• Assertive and proactive
• Problem solving and decision making skills
• Commercial acumen and numeracy
• Creative and innovative and keeps up to date on retail trends

Minimum Requirements

• Grade 11 or NQF3 completed; Grade 12 will be advantageous
• Retail and/or Business Management Diploma would be advantageous
• 3-5 years role experience as a Clothing Department Manager in Retail
• Retail experience highly advantageous
• Team Management experience would be advantageous
• Leadership and Management experience would be advantageous
• Ability to work shifts that meet operational requirements

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