Medical Receptionist

Administration VIC - Other Casual Icon Cancer Centre Australia Fast Paced Medical Administration Role within a Friendly and Supportive Teamat our Radiation Therapy Treatment Centre Competitive Remuneration, Development & Progression Opportunities Our vision is to deliver the best care possible, to as many people as possible, as close to home as possible. A true team makes that happen. About the Role: We have a new opportunity for a Medical Receptionist to join the team at Icon Cancer Centre Warrnambool on a casual basis. The overall purpose of this position is to provide high-quality patient care and be the first point of call for Icon Cancer Centre clients. Reporting to the Administration Manager, you will be responsible for the delivery of administrative services and for providing exceptional customer service to all patients, their carers, other external clients, and your colleagues.

Key Responsibilities:  
Welcoming patients, collecting and entering personal details. Scheduling appointments. Answering telephone calls and responding to enquiries. High level of attention to detail and commitment to quality. Entering and processing patient billing and Banking. Monitoring and assessing the administration care path of all patients. Maintaining and managing patient information. Possessing basic knowledge of medical terminology. Possessing basic knowledge of Medicare and DVA claims. Supporting Icon's WHS Officers and committees to effectively carry out their responsibilities. Modelling and promoting Icon's vision and values. Desired Skills & Experience:
Experience in a similar role within the Healthcare industry. Experience with Medicare, DVA and Private Health. Excellent organisational and time management skills. Ability to work in a fast-paced environment Ability to communicate with clarity both verbally (face-to-face and telephone) and written. Ability to use computer systems – competence required in Word and Excel. Delivery of excellent client service (to internal and/or external clients). Ability to work autonomously, or as part of a team. Icon Group  
Icon Group is Australia's largest integrated provider of cancer care with a growing reach in New Zealand, Asia and the United Kingdom.   Icon is built on a strong but simple mission - to deliver the best care possible to as many people as possible, as close to home as possible. The group brings together all aspects of quality cancer care including medical oncology, haematology, radiation oncology, research, theranostics, pharmacy and compounding to deliver a truly integrated, end-to-end seamless service for cancer patients. With more than 3500 team members, a network of more than 350 doctors, over 50 cancer centres, six compounding facilities and operational support of 70 plus pharmacies, Icon is delivering world-leading care and helping address the global cancer burden.   For more information visit http://www.icongroup.global and follow Icon Group on LinkedIn at https://www.linkedin.com/company/icon-group
Here’s why our people choose us: 
Purpose, at Pace:We remain focused on continually expanding our cancer treatment services and making them accessible to more people across Australia and internationally.  
Impact, at Scale:We’re Australia’s largest dedicated provider of cancer care, with our global reach growing every day. Here you’ll know your work is making a difference.  
Connection, at Heart:Our work isn’t easy but it’s extremely important. Our secret ingredient is our incredible, connected, and talented people. And their secret ingredient is each other.  
Opportunity, at Hand:We’re constantly innovating. We deliver over 2.5 million patient interactions, in over 120 places, across 5 countries. Every week brings changes, growth and new opportunities.   We’re excited for you to join us!  
At Icon, build relationships that matter. Apply Nowbecause, At Icon, You Can.  Icon Group celebrates diversity and is committed to creating an inclusive workplace for all employees. We encourage applications from diverse backgrounds. Pre-employment Health Requirement
Icon is committed to managing the risk of transmission of specified vaccine-preventable diseases (VPDs). Certain roles may require the successful candidate to show evidence that they have been vaccinated against or are not susceptible to specified VPDs.