Mobile application operation manager jobs

Overview The Mobile Application Operations Manager plays a crucial role in ensuring the efficient and effective operation of mobile applications within the organization. This position is tasked with overseeing the daily operational aspects, including performance monitoring, user engagement strategies, and incident management. The Operations Manager collaborates closely with product development, marketing, and customer support teams to enhance user experience and meet business objectives. As mobile applications are key drivers of customer engagement and revenue, the role is foundational in aligning operational execution with the company's strategic goals. By leveraging analytics, user feedback, and industry insights, the Mobile Application Operations Manager ultimately contributes to the continuous improvement and success of mobile offerings, creating value for both the organization and its users. Key Responsibilities

1. Manage the daily operations of mobile applications to ensure optimal performance.
2. Monitor key performance indicators (KPIs) related to app usage and user engagement.
3. Collaborate with product management to align operational goals with product strategy.
4. Ensure ongoing maintenance and updates are executed efficiently.
5. Lead initiatives to improve application performance and user experience.
6. Handle incident management and troubleshooting for mobile application issues.
7. Develop and manage an operations budget for mobile applications.
8. Implement user feedback mechanisms to drive improvements.
9. Coordinate with cross-functional teams to support feature launches and marketing campaigns.
10. Analyze user data to identify trends and inform operational decisions.
11. Foster relationships with external vendors and service providers.
12. Ensure compliance with industry regulations and best practices in app management.
13. Provide training and support to team members on mobile operations best practices.
14. Create operational documentation and reports for management review.
15. Drive continuous improvement through performance assessment and innovation.

Required Qualifications

1. Bachelor’s degree in Computer Science, Business Administration, or related field.
2. 5+ years of experience in mobile application management or operations.
3. Proven leadership experience in managing operational teams.
4. Strong analytical skills and experience with data-driven decision making.
5. Familiarity with mobile application development processes.
6. Experience with performance metrics and user engagement strategies.
7. Excellent communication and interpersonal skills.
8. Proficiency in project management tools and methodologies.
9. Strong problem-solving abilities and attention to detail.
10. Ability to thrive in a fast-paced, dynamic environment.
11. Knowledge of mobile platforms (iOS, Android) and app stores.
12. Able to coordinate multifaceted projects and initiatives.
13. Experience with user experience design principles.
14. Understanding of budget management and financial forecasting.
15. Ability to maintain focus on goals while managing competing priorities.

Skills: problem-solving skills, communication skills, data-driven decision making, analytical thinking, project management, mobile application management, budget management, leadership skills, mobile applications, analytical skills, cross-functional collaboration, data analysis, user engagement strategies, user experience design principles, incident management, performance monitoring, time management, knowledge of mobile platforms (iOS, Android). #J-18808-Ljbffr