Housing Officer , Housing, Local Government, Planning and Public Works

What you will be doing • Work collaboratively to respond to customers, undertake customer interviews, make referrals to support service agencies, assess new housing and bond loan applications and rental grants. • Manage tenancy arrangements, allocations and vacancies, liaising with the community and other housing providers and ensure departmental compliance. • Conduct home visits to properties and investigate and facilitate the resolution of any tenancy disputes and complaints as well as manage the maintenance of properties and conduction property inspections. • Monitor and manage outstanding arrears, rent assessments, pay deductions and refunds and actioning sundry debts and collections as required. • Use Microsoft products and other IT systems to maintain accurate customer and property records and file notes with a high level of accuracy and work output. • Support and help maintain a workplace safety culture by ensuring that all policies and practices concerning Workplace Health and Safety are applied and a part of day-to-day operations. Note: Possession of a current Queensland driver's licence is a mandatory requirement for this role. To apply for this role you will need to submit your current resume and the completed questionnaire. Please note this is an ongoing recruitment process where vacancies will be filled progressively as they become available. Applications will remain current for a period of 12 months.