Associate Director

Associate Director, People Services, RMIT University. Melbourne VIC.

Management: Universities, Other (Education & Training). Full time. Add

expected salary to your profile for insights. Associate Director,

People Services. Lead a dynamic team focused on operational excellence

in HR services. Play a pivotal role in enhancing payroll operations

and service delivery. Based at the Melbourne CBD campus with hybrid

working options.

About the Role: The Associate Director, People Services, is a critical

leadership position within RMIT's People function, responsible for

ensuring service excellence and continuous improvement across the

University's front-line people services. Reporting to the Executive

Director, People Advisory & Assurance, this role leads a team

dedicated to delivering high-quality people services, including

payroll administration, tier 2 People advice and employee services.

The role presents an exciting opportunity for an experienced HR and

payroll operations leader to shape the future of People Services at

RMIT. The successful candidate will be instrumental in transforming

and continually improving the People Services function to enhance

customer service, increase efficiency, and boost productivity across

the University.

To be successful in this position, you will bring: Extensive

experience in managing a broad range of People Services functions

within large, complex organizations, with a particular emphasis on

payroll operations. Strong knowledge of payroll processes, systems,

and practices, coupled with generalist HR management experience.

Proven ability to manage and drive change in a complex and challenging

industrial work environment. Demonstrated success in leading a team of

HR professionals to deliver high-quality service with a focus on

exceptional customer service. Experience in Workday or similar

cloud-based HR systems is highly desirable. Strong interpersonal,

communication, and negotiation skills, with the ability to influence

and build relationships across all levels of the organization.

Qualifications: Tertiary qualification in Human Resources, Finance, or

a related field, supported by relevant senior leadership experience.

About the Operations Portfolio / People Function. The People function

at RMIT is comprised of a team of strategic HR professionals who

deliver outstanding, client-focused, proactive, and effective

solutions and services for all RMIT employees. Our success is achieved

by understanding our business and operating as a business partner to

our clients. We deliver responsive, innovative, and practical

solutions that support the University's strategy and help RMIT achieve

its mission.

The People team operates in alignment with RMIT values and contributes

to the achievement of the RMIT Next Strategy. By providing tailored,

high-quality HR services and products, the People team enhances the

ability of Colleges, Portfolios, and Groups to meet their business

objectives, ultimately supporting the University's workforce in

delivering outstanding support to the current and future student

population.

Please submit your CV and cover letter addressing your interest and

suitability for this position by clicking on the 'Apply' link at the

top of this page.

For further information about this position, see the Position

Description hyperlinked below