Início Portugal Technical Support for Microsoft - Italian speaker in Lisbon

Início Portugal Technical Support for Microsoft - Italian speaker in Lisbon

Technical Support for Microsoft - Italian speaker in Lisbon

Full time na Teleperformance Portugal no Portugal
Publicado em December 17, 2024

Detalhes do emprego

What you'll do

  • Work with customers to resolve technical customer issues on the Partner Center Platform;
  • Support deliveries;
  • Determine technical support Pain areas while working with Customers;
  • Provide feedback and details to Technical Advisors and PG teams;
  • Achieve the CPE team goals and the time to resolution or escalation, enabling a response time similar to competitors;
  • Maintain technical skills through completion of ongoing readiness and Platform training;
  • Participate in the creation of future Microsoft support capabilities for the cloud.
What you'll need
  • Fluent level of Italian and a English (minimum B2);
  • Need previous interaction with M365 technology (SPO, EXO) (required);
  • Basic Active Directory troubleshooting skills (users, mailboxes) (required);
  • Knowledge of Basic API and Networking (required);
  • Understand Basic programming (Python, C#,) (is a plus).
  Benefits
  • Work location: Lisbon – one of the best and sunniest places to live in Europe;
  • Full relocation support (flight ticket to Portugal, free accommodation in one of our shared apartments);
  • One flight per year to your home country (within Europe);
  • Health insurance from day one in the company;
  • Ongoing certification and training opportunities;
  • Refer a Friend Program with attractive incentives;
  • Free medical appointments at the office, sports and social responsibility activities, amazing internal parties, festivals, workshops and much more.

Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Share this job
Improve your chance to get this job. Do an online course on Engenharia starting now. Claim $10 promo towards online courses. See all courses
See All Technical Jobs
Feedback Feedback