Senior Executive (IT Desktop Support)
Full time
na Tokio Marine Insurance Group (Asia)
no
Malaysia
Publicado em December 17, 2024
Detalhes do emprego
Responsibilities
- Setup and configure hardware and software to maintain efficient workstations meeting user needs
- Diagnose, troubleshoot and resolve technical issues related to desktops minimise user disruptions.
- Implement and maintain endpoint security measures, safeguard sensitive data and ensure compliant to company security policies.
- Ensures SLA delivery in desktops infrastructure
- Negotiates and reviews SLA with users and other business units
- Strong team works and works prioritization
- Stay updated on emerging technologies, adapt to new trends and ensure the integration of innovative solution to technical support request.
- Degree in IT
- Minimum 3-year experience in IT Desktop Infrastructure support and deployment environment.
- Good analytical and problem-solving skill
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