Senior Claims Consultant JHB - Central

Senior Claims Consultant

Reference: CPT000050-DV-1 As a Senior Claims Consultant, you'll provide expertise to the team and clients, market risk management services, promote effective practices, manage relationships, ensure portfolio profitability, advise on best practices, and validate claims.

Duties & Responsibilities

About our client: Join the ranks of the world's leading reinsurance company! With over 40,000 employees across numerous global locations, our client has been a pillar of the insurance industry in South Africa for over 50 years. They are at the forefront of transforming how insurance is perceived, converting uncertainty into manageable risk and driving fundamental change. About the role: As a Senior Claims Consultant, you'll provide expertise to the team and clients, market risk management services, promote effective practices, manage relationships, ensure portfolio profitability, advise on best practices, and validate claims. Why join them? Joining our client means working in an environment that encourages big thinking and challenges the status quo. They communicate a compelling shared purpose, paving the way for success. Employees will experience a culture that cares and dares, where empathy, leadership, and coaching future leaders are paramount. Moreover, employees can enjoy a range of benefits, including life and health benefits, retirement benefits, a hybrid working environment, a bonus scheme, an employee assistance program, wellness programmes, and global mobility opportunities. Requirements:

1. BSc degree in Occupational Therapy, Physiotherapy, Psychology or Equivalent;
2. Minimum 10 years claims assessment and case management experience in the insurance industry (dealing with Life Claims) with a minimum of 5 years of Group Life insurance experience;
3. Communication skills;
4. Negotiation skills;
5. Report writing skills;
6. Financial Acumen;
7. Computer literacy;
8. Ability to analyse data that informs business practices and approaches.

Responsibilities:

1. Providing claims risk management expertise to the team and clients;
2. Marketing of claims risk management services to clients (Life Insurance companies);
3. Promoting and ensuring effective claims risk management practices relating to the portfolio;
4. Establishing and managing relationships with Claims Managers and other decision makers;
5. Ensuring profitability of portfolio through prudent claims risk management practices;
6. Providing advice to clients with regard to international and local best practices;
7. Responsible for ensuring validity of claims.

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