Trade Sales Expert - Decorative Coatings
Detalhes do emprego
Everything you do matters twice at Hempel. We are majority owned by the charitable Hempel Foundation, and our earnings contribute to their philanthropic work. That means your hard work and dedication to impact the world with our products also contributes to a greater purpose. In this role as a Trade Sales Expert, you will be responsible for executing the local strategy and acting as support to the local sales teams in high coordination with the Trade Sales Manager. Since 1915, Hempel’s greatest asset has been our people. We believe in creating a community of shared trust, mutual respect, and support, across cultural and geographical borders. Here Are Some Key Responsibilities To Look Forward To:
- You will support the Trade Sales Manager in developing action plans and forecasts/budgets for the trade segment.
- Add, develop, and improve sales approach with trade partners' sales staff.
- Add new valuable customers/trade partners to Hempel Trade Board, expand the network, and cover more areas.
- Finding solutions and leads for trade partners for improving the trade business across the country.
- Ensures operational activities required for the selling process are in control.
- Responsible for fulfilling the reactive customer needs on a daily basis.
- Coordinating with cross functions every day to ensure there are no operational challenges in relation to Supply chain (inventory/deliveries) and Finance (payments/credit limits)/marketing activities, tinting jobs.
- The scope of the job will cover tasks such as ensuring availability of sales tools in our shops (marketing support – colour cards, collaterals, brochures).
- Weekly planning and active frequent visits to trade shops.
- Implementing tasks related to shop openings.
- Handles customer enquiries in an effective manner.
- Use and seek opportunities as part of the lead generation process.
- Support marketing teams in implementing activities/NS launches/promotions, pricing, portfolios, etc.
- Responsible for training and coaching the Trade Partner’s sales forces.
- Responsible for growing the customer database of the Distributors in the assigned areas.
- Updating CRM on contacts/cases/activities.
- Training shop sales on Hempel Digital tools.
- Key Performance Indicators are a mix of both quantitative & qualitative aspects, these may include:
- Meeting budgets in terms of revenue/volume/gross margins.
- Achieving strategic KPIs.
- The above KPIs are for indicative purposes and subject to change as per management decision.
- A Bachelor’s Degree.
- A minimum of 4 years experience in a retail environment.
- Familiarity with Sales Systems, e.g., CRM.
- Superior problem-solving skills.
- Ability to resolve operational challenges.
- Familiarity with different sales techniques.
- Strong communication, negotiation, and interpersonal skills.
- Self-motivated, service-oriented, and customer-focused.
- Available to travel occasionally.
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