Retail Manager

Retail Manager Strong problem solving and interpersonal skills and able to interact with all levels, internally and externally, in a professional and responsive manner. The incumbent is responsible for managing both front and back-end store operations in Singapore and London to ensure smooth operations and helping Group Managers with project management. He/ she is expected to: About the Role • Oversee and manage the supermarket's operations as a whole • Manage budgets, maximize profitability and set/ meet sales targets • Analyze and interpret trends to facilitate planning • Lead and motivate team to achieve organization goals • Manage customers complaints, compliments and feedback • Manage stock inventory and stock control • Plan and manage promotional spaces and activities • Recruit, train, supervise and appraise staff • Plan and perform biannual stocktake for the store • Ensure standards for quality, customer service, health and safety are met as well as compliance with various government legislation (NEA, SFA, SCDF etc.)• Continuously review and enhance existing store operations and processes to improve business • Involve in projects such as planning for new store opening and renovation works for existing stores • Execute promotion display and comply with company SOP Requirements • At least 5 years’ experience in supermarket/retail industry, such as 7-11, Scarlett, Valu$, FairPrice etc. • Excellent command in speaking and writing in English and Chinese • Excellent negotiation skills • Independent, self-motivated, resourceful and reliable • Open-minded and willing to learn • Customer and service oriented • Action-oriented and outcome-driven • Able to multi-task in a fast-paced environment and work in a team