Station Manager - Kuwait City - Jobs for Humanity

Company Overview At Elite Co, we live and breathe The Elite Way—where Trust, Customer Centricity, Innovation, Action Bias, and Excellence drive our success. Our vibrant culture sparks collaboration and empowers everyone to tackle challenges head-on, creating seamless solutions that make an impact. We invest in the growth and development of our team, encouraging bold ideas and innovative thinking to exceed our customer expectations. Here, every voice is valued, and together, we tackle complex challenges, celebrate achievements, and cultivate a workplace that thrives on shared values and mutual respect. Welcome to Elite Co, where your journey to excellence and opportunity begins. We aim to be one of the most innovative and trusted supply chain partners. Our mission at Elite is simple: to provide high-quality services for our valued clients. Our team goes above and beyond to cater to each project's specific needs. Our quality is backed by multiple ISO certifications:

• ISO 9001:2005
• ISO 28000:2007

Elite Co is an equal opportunity employer that is committed to diversity, equity, and inclusion. We believe that every individual has unique abilities, and we value our differences. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, origin, disability or other characteristics protected by the applicable law. Job Title: Station Manager The Station Manager will drive business development and account management with a strong focus on freight forwarding. This role will be responsible for growing Elite Co.'s presence in the Kuwaiti market by leveraging deep industry knowledge and expertise in freight forwarding, supply chain, and logistics services. The Station Manager will be instrumental in overseeing client relationships, ensuring operational efficiency, and expanding the company's footprint in the region, all while embodying Elite Co.'s core values of Trust, Customer Centricity, Innovation, Action Bias, and Excellence. Responsibilities Business Development and Sales Leadership

• Develop and manage sales pipelines, identifying key opportunities for expansion within the logistics and freight forwarding sector.
• Drive new business development, using targeted outreach (cold calls, presentations) to secure new clients and foster long-term relationships.
• Customize solutions to meet client needs and ensure satisfaction.
• Proactively meet or exceed revenue goals, collaborating with internal teams to ensure seamless customer engagement.

Operational Oversight and Financial Management

• Oversee daily operations to ensure alignment with customer demands, service quality, and Elite Co.'s standards.
• Drive revenue growth, contributing to station profitability through effective business development strategies and financial oversight.
• Ensure profitability by negotiating competitive terms for services, maintaining a balance between cost optimization and customer service quality.

Customer Relationship Management

• Build and maintain strong client relationships, ensuring long-term customer satisfaction and loyalty.
• Develop customized strategies based on individual client needs, ensuring Elite Co.'s services are positioned as their go-to solution.
• Effectively present services to new and existing clients, highlighting the value and efficiency Elite Co. offers in supply chain management.

Compliance and Reporting

• Ensure that all operations are compliant with local regulations and industry standards while maintaining safety and operational excellence.
• Provide regular reports on activities, sales performance, and market trends to the Country Manager.

Requirements Education and Certification

• Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.
• Master's degree in Supply Chain Management or Business Administration is a plus.

Knowledge and Skills

• Extensive experience in logistics, freight forwarding, operations, and supply chain management.
• Proven ability to manage and grow key accounts, ensuring long-term customer relationships.
• Strong sales acumen with a focus on revenue growth.
• Excellent negotiation, communication, and problem-solving skills, with the ability to deliver customized solutions.
• Financial acumen, including experience with budgeting, forecasting, and sales-related P&L management.
• Proactive, entrepreneurial mindset with a focus on driving growth.
• Strong team leadership skills and growth mindset.

Experience

• At least 8+ years of experience in logistics, supply chain management, or a related field, with 3+ years in a business development or managerial role.
• Demonstrated success in growing business and achieving sales targets.
• Experience working closely with operational teams to ensure service quality and customer satisfaction.

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