Social Media Moderator

Job Description

• Social Media Management: Overseeing and managing the company's social media pages on Facebook, Instagram, and LinkedIn to ensure engaging content aligned with brand standards.
• Platform Strategy Support: Assisting in executing social media strategies that align with various marketing objectives, in coordination with the Social Media Strategist.
• Content Moderation: Monitoring comments and interactions on social media platforms, ensuring community guidelines are followed and addressing inquiries or issues promptly.
• Campaign Interaction: Engaging with and responding to comments and messages related to digital campaigns to foster a positive community experience.
• Campaign Development: Designing and executing social media campaigns to enhance brand visibility, drive engagement, and generate leads.
• Customer Service: Providing excellent customer service by addressing inquiries, comments, and concerns in a timely, professional manner.
• Lead Generation Activities: Implementing outbound marketing strategies, including cold calling and emailing potential clients to provide information about services and gather leads.
• Inbound Communication Handling: Managing inbound inquiries from online marketing activities, ensuring timely responses and effective communication with potential clients.
• Proactive Outreach: Conducting outbound marketing initiatives, including cold calling and emailing, to engage potential clients and introduce them to services that may benefit their needs.
• Collaboration with Digital Marketing Agencies: Working closely with digital marketing agencies to execute campaigns, providing feedback on social interactions, and ensuring seamless campaign management.

Job Requirements

• Educational Background: Bachelor’s degree in marketing, business, or a related field.
• Age Requirement: Candidates should be between 25 - 30 years old.
• Experience with Social Media Agencies: Prior experience working with digital marketing agencies is a must.
• Language Proficiency: Fluent in both Arabic and English for clear, effective communication.
• Organizational Skills: Strong ability to manage schedules and communications efficiently.