Network People Services Technologies Ltd. (NPST- Banking and Payment Solutions) | Risk Compliance Manager | noida
Detalhes do emprego
Who we are and what do we doNPST is a fintech company bridging the banking and fintech worlds with its product suite of technology and payments, for over 10 years. We provide software and digital payment solutions to the BFSI Industry as a Technology service provider. We function as a Technology Service Provider (TSP) and a Third-Party Aggregator Provider (TPAP), catering to stakeholders across the financial value chain, including banks, merchant aggregators, merchants, and consumers.We got listed targeting SME IPO in Aug - 2021 on the NSE Emerge platform with a market cap of 2000 Cr (as of Mar'24) and became NPCI- an approved Merchant Payment Service Provider, acquiring merchants and facilitating payment. NPST has a marquee clientele having 10 Banks and 30+ PAPG and Merchants.We believe, Technology drives generations making lives simpler and efficient and aim to change lives and build financially inclusive societies.What will you doThe Manager- Risk & Compliance will shape NPST's Risk & Compliance team, focusing on onboarding policies and transaction monitoring in fintech, digital payments, and banking solutions. This role combines strategic thinking and attention to detail to ensure strict compliance, identify risks, and protect NPST's financial and reputational integrity.Job responsibilities:Risk & Compliance Checks:Review merchant onboarding reports and ensure KYC documents meet NPST's policy.Verify that merchant websites align with agreed business lines.Conduct comprehensive website scans for due diligence.Check merchant credentials (Email ID, Mobile No., Website, Business Address) on social media for reviews.Confirm merchants are not listed in PEP/Sanction/Grey/Blacklisted databases.Validate bank accounts via Penny Drop Testing to ensure they belong to the merchant in India.Place MID/SID on hold if anomalies are detected until clarifications are received.Monitor the validity of GST Certificates post-onboarding.Charge-Back Management:Maintain and report chargeback cases to the respective MID/SID within defined turnaround times.Report chargeback cases to banking partners with necessary documentation.Monitor and prevent chargebacks, fraud, and UPI disputes, guiding merchants through the process.Prepare detailed reports on chargeback cases daily, weekly, and monthly by MID/SID.Publish Month-To-Date (MTD) reports to manage sales-to-chargeback and fraud-to-sales ratios.Compliance and Monitoring:Conduct regular web-compliance checks of onboarded merchants.Track suspicious transactions through monitoring.Respond to inquiries from Cyber/LEA agencies and manage GST escalations.Process Enhancement:Identify areas for process improvement and automation.Develop and conduct training programs to enhance team skills in risk and compliance.What are we looking for:Strong analytical and problem-solving skills.Proficient in risk analysis, transaction monitoring, and chargeback processes.Familiarity with KYC procedures and regulatory compliance.Excellent communication and interpersonal skills.Ability to maintain integrity and impartiality in all tasks.Entrepreneurial skills, ability to observe, innovate, and own your work.Detail-oriented and organized with strong time management skills.Influencing skills and the ability to create positive working relationships with team members at all levels.Collaborative approach and work with perfection as a group effort to achieve organizational goals.Education Qualification - GraduateExperience - Total Experience: 15+ yearsIndustry - PA/PG/FintechWork arrangement - Normal business hours as per NPST policy, with the team on standby 24/7 for critical escalations and business requirements.Location-NoidaWhat do we offer:An organization where we strongly believe in one organization, one goal.A fun workplace which compels us to challenge ourselves and aim higher.A team that strongly believes in collaboration and celebrating success together.Benefits that resonate 'We Care'.If this opportunity excites you, we invite you to apply and contribute to our success story. If your resume is shortlisted, you will hear back from us. AGG
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