Social media manager

Company Description Waipapa Taumata Rau | The University of Auckland The University of Auckland is Aotearoa’s leading university with 9,000 staff supporting more than 46,000 students to achieve their ambitions. As one of New Zealand’s most enduring brands, the University leads the way in teaching excellence and research positively impacting the lives of its people, communities and society at large. Job Description Te Whiwhinga mahi |The opportunity We have an exciting opportunity to join our talented and vibrant University Marketing team in a newly created role of Social Media Manager. You will be joining the team at an exciting time. This is a pivotal role, responsible for shaping and implementing the social media strategy, playing a crucial part in driving excellence and best practice across social media channels. Leading a small team of permanent staff and a large network of student content creators, you will be well supported to deliver narrative-driven content and high levels of customer engagement. As a key member of the team, you will have the opportunity to make an impact, leading the way with innovative ideas and new ways to deliver exceptional social media performance on all channels. Key responsibilities include:

• Develop a comprehensive University-wide social media strategy in collaboration with stakeholders, aligned to the University vision and integrating brand, marketing and communication priorities.
• Define and implement the content strategy to engage with diverse audience segments with varying degrees of brand connection.
• Build success metrics and customer-led insights to track performance and inform decision making.
• Lead, mentor and support the social media team to deliver its goals and retain the Universities leadership position across all social media channels.
• Build effective relationships across the University to ensure a consistent customer experience through the successful implementation and buy-in of social media strategy, policies and guidelines.

For more information, please see Position Description He kōrero mōu | About you We are looking for a strategic, data-driven, and creative thinker who lives and breathes social media. You will have a strong understanding of brand and a never-ending curiosity to uncover and tell inspiring stories. The ideal candidate will bring solid experience in social media, marketing or communications, with experience either managing a small team or a portfolio of clients. The ability to build relationships will be key to success as will understanding and optimising customer data. If you are looking for a leadership opportunity with one of New Zealand’s most iconic brands, then look no further and apply now. Ngā āhuatanga kei a mātou | What we offer The University of Auckland is New Zealand’s leading university and maintains significant computational, laboratory and analytic facilities. Auckland itself is frequently rated as one of the world’s most liveable cities. The University is committed to providing an excellent working environment through:

• Flexible employment practices (including working from home, flexible hours)
• Up to 6.75% company superannuation scheme
• A competitive salary with five weeks’ annual leave
• 37.5 hour working week for professional staff

In addition, we also offer career development programmes, discounted car parking, a generous parental leave allowance, childcare and a number of other discounts on internal and external services. For more information, please visit Staff Benefits. Additional Information Me pēhea te tuku tono | How to apply Applications must be submitted online, by the closing date of Wednesday 27th November to be considered. Please include your cover letter and your CV highlighting how you can meet the skills and experiences detailed above. Please reach out to Josh Chapman j.chapman@auckland.ac.nz for a confidential conversation. Please note we are happy to answer your questions, but we do not accept applications by email. Equity The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe, inclusive, and equitable environment. For further information on services for Māori, Pacific, women, LGBTQIATakatāpu iMVPFAFF + , people with disabilities, parenting support, flexible work and other personal circumstances go to The University is committed to providing a safe, inclusive, and equitable environment where everyone can thrive. For further information see Te Ara Tautika | the Equity Policy and visit