Content Strategist
Detalhes do emprego
Are you a Content Strategist who is energized by the challenge of being part of one of the leading pharmaceutical companies worldwide? If so, the Content Strategist role is the one for you to explore. As a Content Strategist, you will be responsible for defining the content strategy, which includes planning, development, and management of content to enhance customer experience and support brand objectives. You will drive the implementation of defined content strategy, measurement of content effectiveness, and optimization of content across channels, based on the campaign goals. You will work with cross-functional teams to ensure cohesive and personalized messaging across all channels. This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:
Primary Duties & Responsibilities:
Content Strategy & Design:
- Defines content strategy that supports the development of purposeful content, personalized as per local HCP needs/preferences.
- Guides on the LOC specific nuances for development of relevant push & pull content based on campaign and brand objectives, content pillars and HCP needs to establish connection across the Omnichannel (OC) ecosystem.
- Provides guidance on designing the right content for the customer journeys, leveraging relevant global or local content for each touchpoint.
Content Development & Management:
- Oversees the creation and management of content plans.
- Guides and trains teams on GSK and Brand content guidelines for design, tone, style, and voice of all content in alignment with Marketing, Medical & Compliance.
- Shares guidance to ensure all content development, optimization and implementation follows the requirements set out within internal and external operating frameworks including the GSK Code & ABPI Local market requirements.
- Conducts periodic content reviews to identify gaps in the content and suggests ways to extend, augment, edit or create content, as required.
- Ensures editorial outlook is up to date, provides feedback and suggestion on digital content (both on visuals and copies).
- Works with the relevant regional/global teams to share guidance on relevant content creation.
Cross-functional Collaboration:
- Works closely with OC Lead and Experience Design & Channel Orchestrator to share relevant inputs on customer journey design.
- Partners with brand managers to ideate on content, aligned with the business objectives, relevant to the segment/persona and fit for purpose for the channels.
- Shares Medical, Marketing & Sales teams inputs around having right nuances, scientific content / HCP content preferences/needs with relevant teams for content planning & development.
- Collaborates with Content Management, Creative, Technology CRM agencies to identify content topics most relevant to target HCPs and shares with relevant teams to accordingly modify brands communication.
Content Analytics & Insights:
- Acts on content analytics to enhance content effectiveness and adjusts strategies and tactics as necessary to optimize results and provide personalized content to HCPs.
- Translates insights, data, and disparate pieces of information into narratives that promote the value of the company’s products and services.
Project Management & Support:
- Creates and maintains project schedules by developing project plans and specifications, estimating time requirements, establishing timelines, monitoring milestone completion, providing timely reporting of issues that impact project process, coordinating actions, and resolving conflicts.
- Provides expertise and guidance to relevant teams for designing the content architecture, developing the right content that can be leveraged across channels.
- Acts as a single point of contact and subject matter expert to guide on content planning, development & approval, taking into consideration local LOC nuances.
Basic Qualifications:
- Bachelor's degree in marketing, communications, advertising, or any other related discipline.
- MBA in Marketing or any other post-graduate degree in content/communication preferred.
- 4+ years of directly related or relevant marketing experience, preferably brand management, content management, advertising.
Preferred Qualifications:
- Digital Marketing Certifications
- Content Management Certifications
- Data Analytics Certifications
- Project Management Certifications
Skills & Knowledge:
Technical Skills:
- Content Strategy
- Content Curation & Assessment
- Market & Customer Intelligence
- Marketing Analytics & Customer Insights
- Customer Experience Management
- KPI Reporting & Monitoring
- Asset & Content Management
- Social Media Optimization
- Media Auditing & Evaluation
- Content Analytics
Behavioral Skills:
- Collaboration / Teamwork
- Detail Oriented
- Effective Written and verbal Communication in English
- Creativity & Innovation
- Presentation Skills
Tools Knowledge:
- MS Office suite
- Web Analytics tools like Google Analytics
- CRMs like Veeva, Salesforce
- Marketing automation tools like SFMC, Pardot
- Content Management Systems like Veeva Vault
- Data tools like Claravine
- Database Activity Monitoring (DAM) tools
Closing Date:
16/08/2024Why GSK:
Uniting science, technology and talent to get ahead of disease together. GSK is a global biopharma company with a special purpose to unite science, technology and talent to get ahead of disease together so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns as an organization where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/immunology and oncology). Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it's also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.Contact Information:
You may apply for this position online by selecting the Apply now button. #J-18808-LjbffrApply safely
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