Início Egito Technical Support (Gated Community) Advisor

Início Egito Technical Support (Gated Community) Advisor

Technical Support (Gated Community) Advisor

Full time na Etisalat Egypt no Egypt
Publicado em November 22, 2024

Detalhes do emprego

Job Description

Handle all inquiries, complaints (technical /non-technical) and requests of the Gated communities’ elite customers through different interactions across all channels inbound, outbound, SMS, E-mails in terms of customer experience, complaints, retention, back office and risk management, technical (proactive and reactive) to fulfil customer's needs and enhance customer satisfaction

Job Requirements

  • Previous experience as technical support agent OR graduated from Computer Science or Information Systems department
  • Very good English

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