Officer, Customer Service (FADES)

Full time na a Laimoon Verified Company no UAE

Publicado em November 21, 2024

Detalhes do emprego

Job DescriptionCore ResponsibilitiesActively sell/cross-sell asset and liability products to new and existing customersPrepare, assess and recommend loan product applications and maintenance requests and forward for approval to Consumer Processing UnitReceive and process customer requests (e.g. account opening, NBAD online requests, returned cheque delivery, etc.)Encourage customers to build their balances with the bank in order to migrate to higher customer programsGenerate leads for Elite and Elite Gold programs by referring eligible and potential customers to Elite lounges and centresEducate Classic and Advantage customers about automated channels including ATM, call centre and NBAD online and promote their migration to these channelsAttract new customers to branch through personal relations and existing customer referralsRespond to call center regarding customer inquiries forwardedParticipate in and potentially lead daily retail sales team meetingsOnline & Mobile Banking: Achieves monthly target to onboard customers to Online/Mobile application by actively encouraging all customers to use alternative channels such as ATM/CDM/Mobile/Online banking to reduce traffic in branch as well as call center calls & carry out online demonstration and assist with mobile app demo and customer downloadNPS: Ensure assigned NPS target is achieved by representing FAB values and following customer obsessed methodology to ensure high level of customer experience at all times with zero customer complaints.Interaction with colleagues/internal stakeholders and ensure completion of Mandatory trainingsQualificationsHigh School graduate2 years' relevant experience in the banking sector.Familiarity with bank products, customer experience, and related policies and procedures

#J-18808-Ljbffr Human Resources

Apply safely

To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.

Hiring company

Confidential

Improve your chance to get this job. Do an online course on SAC starting now.

Customer Service - Training Oxford Home Study College

AED 209
~~AED 1,873~~

Duração: 200 Hours

Enrol
Managing & Improving Customer Service Process Certificate New Skills Academy

AED 88
~~AED 1,098~~

Duração: Upto 8 Hours

Enrol

See all courses

See All Officer, Jobs

Officer, Customer Service (FADES)

Detalhes do emprego

Apply safely

Hiring company

Confidential

Project Engineer

Manager - EIT & Integration Engineering

Senior Project Controls Engineer

Jr Drilling Engineer

Sr. Accounts Payable and Inter Company Accountant

Accounts Payable Accountant

Management Accountant

Operations Coordinator, Directional Drilling

Architectural Engineer Level II

Senior Architectural Engineer

Senior Architectural Engineer

Senior Chief Mechanic

Contracting & Procurement Specialist

Supply Chain Specialist

T&I Senior Engineer - Offshore

Cost Controller

Coord, Real Estate Project

Piping Engineer

Sales and Billing Clerk

Empregos

Cursos/Formação

Localização

Follow us

Início EAU Officer, Customer Service (FADES)

Início EAU Officer, Customer Service (FADES)

Officer, Customer Service (FADES)

Detalhes do emprego

Apply safely

Hiring company

Confidential

Similiar Jobs that might interest you

Project Engineer

Manager - EIT & Integration Engineering

Senior Project Controls Engineer

Jr Drilling Engineer

Sr. Accounts Payable and Inter Company Accountant

Accounts Payable Accountant

Management Accountant

Operations Coordinator, Directional Drilling

Architectural Engineer Level II

Senior Architectural Engineer

Senior Architectural Engineer

Senior Chief Mechanic

Contracting & Procurement Specialist

Supply Chain Specialist

T&I Senior Engineer - Offshore

Cost Controller

Coord, Real Estate Project

Piping Engineer

Sales and Billing Clerk

Porque está a reportar esta oferta?

Laimoon Job Alert fresh jobs directly from websites*

Empregos

Cursos/Formação

Localização

Follow us