Network Support Engineer

The position will focus on the core functions of network and security support, implementation, analysis, maintenance, administration and reporting for Retail and Corporate environment, as well as Supply Chain. This individual will be required to apply solid technical, business, and problem solving skills in any situation. Through initiative, leadership and teamwork, this individual will create productive relationships with business units and internal IT teams. This person will exercise these responsibilities in compliance with the organization's policies and along with industry best practices. RESPONSIBILITIES

• Support 600 stores, Corporate offices, Azure Cloud, Data Centers, and Distribution Centers (warehouses)
• Work closely with business and retail clients, with limited IT experience and application owners on troubleshooting.
• Provide day-to-day support of the LAN (Cisco), WAN, and WLAN (Aruba) network
• Perform scheduled and emergency network maintenance
• Manage and maintain network and security documentation through collaborative applications
• Work with application owners on troubleshooting issues, even though it may not be network related issue
• Proactively identify, isolate and resolve network problems to avoid minimal impact to the business
• NOT a routing/switching position

• 2+ year working with scripting/automation (Python, Ansible, Powershell)
• 4+ years of experience with networking and security technologies
• 4+ years of overall information technology experience
• Bachelors degree in technology related field or equivalent experience