Positions: Account Manager Ref#: 10998

Location: London, England, United KingdomAgency: Mediahub - United Kingdom | Ref#: 10998 | Job Function: Client Services | Type of Contract: RegularWHO ARE WE:We're Mediahub, the industry's best kept secret. In 2023 we got our first Campaign School Report, coming in at number one for building the most ethnically diverse team in the industry.COMvergence rank us as the UK's fastest growing media agency for the second year running. We bring a challenger mindset to everything we do. Brands choose to work with us to disrupt category norms.We offer the best of both worlds. A start-up culture backed by Mediabrands. Just some of the brands we work with - New Balance, Pinterest, The Bicester Collection.You'll be joining an agency that is for everyone.We live by our values:Anticipate tomorrow - we are challengers, we are proactive in thinking about what needs to happen today in order to make tomorrow betterHustle from the heart - we move fast, take ownership, and look out for each otherPerform with pride - we take pride and care in what we do and we strive for excellenceBelieve you can - believe in yourself to make a difference; believe in each other to do great thingsStay curious - we have fun on the journey of discoveryRole OverviewA Mediahub Account Manager is responsible for managing most aspects of the relationship between the agency and a client or portfolio of clients. You are the primary point of contact for day to day clients and will manage the media planner/buyers & execs on your accounts.We are looking for someone who is:Curious about the world - You are excited about new technology, innovative marketing ideas and will bring the same to your media plans. You love insightful work.A self-starter - You possess a can-do attitude and are eager to learn. You love taking responsibility and problem solving. You are ambitious and a go-getter.A team player - You are resourceful & collaborative. You love learning from others and always ready to help others out. You're proud of your craft, but you achieve the best results when you work with others.Someone with a sense of fun - You can laugh at yourself and see the funny side of most situations. You work hard but know the importance of having fun.Responsibilities include, but are not limited to:Coordinate the agency's response to media briefs, across a variety of media channels and in partnership with our comms strategy teamsUse a variety of data sources and research techniques to develop a deep understanding of your clients' brands, competitive contexts and their target audiences' attitudes and behavioursContinually push the bar for more creative, innovative media solutionsSuggest and introduce relevant marketing technologies that can help gain our clients' a competitive edgeLeadershipSet and manage expectations of client and internal teams, ensuring Mediahub has the optimal time to deliver high quality outputs and we are consistently seeking ways to improve service delivery for our clientsProvide consistent and effective support to the Account Director, manage up and escalate issues as appropriateLead meetings and discussions with clientsBe at the forefront of media industry developmentsContinually seek and deploy better ways of workingWork with an attitude of 'it's up to me to make it happen'Excellence in Client ServiceWork to understand your client's pressures and internal demands to ensure Mediahub is responding to their needs and shaping our service delivery around themEstablish a high level of trust with clientsHave a solid understanding of Mediahub's disciplines, ensuring that you never send on information that you do not fully understand yourselfEnsure the agency's output is always of the highest qualityProfessional ResponsibilitiesManage budgets, reconciliation and forecastingBe an excellent communicatorMeet commitments and complete tasks as agreed and within agreed timeframesProactively contribute to a positive team atmosphere and company culturePeople ManagementActively nurture the goal of making Mediahub an enjoyable and extraordinary place for staff to work and for clients to engage withDevelop the skills and knowledge of the Planner Buyers and Account Executives through mentoring, supervision and continual provision feedback, as well as leading the appraisal processDelegate tasks and workload as appropriateSkills & RequirementsSolid understanding of online and offline planningExtensive knowledge of industry tools and research techniquesA working knowledge of ad tech including ad-servers, bid management tools and DSPsA basic knowledge of big data and digital analytics tools and platformsImpeccable organizational skills, comfortable with multitasking and running multiple projects simultaneouslyExperience working with multiple stakeholders, e.g. suppliers, advertising/marketing agencies, media owners and internal specialist resourcesEmployee TransparencyAt IPG Mediabrands, we celebrate differences and believe this makes us stronger. IPG Mediabrands are equal-opportunity employers committed to championing an inclusive culture that provides a sense of belonging for all our employees. We do not discriminate against any applicant based on age, disability, race, colour, ethnicity, national origin, gender, sexual orientation, gender identity, religion, belief, marital status or any other characteristic protected by law.Please reach out to our Talent Inclusion Specialist Jess at Jess.Richardson@mbww.com if you would like to have a confidential conversation regarding any adjustments that would ensure our recruitment process is accessible for you. Please note requesting a reasonable adjustment will not affect your application.The PerksWe aim to provide all our people with a supportive and fun work environment where you can develop your full potential and benefit from the broad range of opportunities within the agency. When you join us, we want to make sure you feel valued - and that you are rewarded for your fantastic work. So, we also offer a range of benefits:Flexi-leave, with 25 days annual leave to be taken as minimum. In addition to your holiday entitlement, the office usually closes between Christmas & New YearFree breakfast and free lunchEarly finish FridaysCore Hours (Mon-Thurs, flexible start/finish times)Interest free season ticket loanPaid time off for VolunteeringGroup Income ProtectionLife AssurancePrivate Medical Insurance or Health Cash Plan (dependent on level)Group Personal Pension Plan with matched contributions from 3-6%Generous Parental Leave & PayEmployee Assistance ProgrammeFree eye testsFlexible benefits including Dental, Travel insurance, Cycle to Work, Gym Discounts and many more!

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