Multi Track Claims Handlers

Spotlightjobs have an exciting opportunity for a senior claims handler to join an existing team of professionals to deal with a varied caseload of multi track claims upto the value of £500k including fatalities, mild brain, and serious orthopaedic injury claims  What you will be doing:

• A proactive management approach to handling their own portfolio with excellent diary management whilst maintaining own KPI’s and SLA’s.
• Proactive review of claims ensuring they are realistically and accurately reserved in line with best practice and the earliest opportunity and referring those highlighted as exceeding authority.
• To provide accurate and timely written reports and verbal presentations of cases to the wider business and reinsurers.
• Understand when to utilise external suppliers to ensure the best outcome for the business with minimal claims spend.
• Participate in training/auditing of less experienced handlers where required.
• Maintain own technical knowledge through training/seminars and provide feedback and training on issues identified.
• Assist with setting of technical philosophy and business best practice and participating in any projects as/when the business requires.

• Persuasive, strong and confident communicator with strong analytical skills.
• Ability to use own initiative to explore all options to achieve the best outcome for the business and take ownership of the same.
• Highly motivated self-starter requiring minimal supervision and superior time management skills ensuring they are capable of organising and prioritising work effectively.
• Excellent team player.
• A solid understanding of case law, statute, CPR and Pre-Action Protocols.
• Always acts as a role model.