Executive-Supply ChainIFFCO Beverage Solutions01 - IFFCO
Detalhes do emprego
Job SummaryResponsible for overall performance of Customer Services Department to ensure delivery of products and services which meet customers requirements and achieve business targets in accordance with the company's corporate strategy.Roles & ResponsibilitiesOrder processing with 100% accuracy for UAE & Export Markets with requisite documentationGenerate daily sales stock reports and distribute them to all sales teams and managersProcess daily sales orders and returns in a timely manner while maintaining complete records of all transactionsSupport for KSA team ensuring correct order booking and dispatch to Platinum/Gold Key accountsManaging Internal Transfers in KSA between warehouses to ensure no OOSCustomer follow ups with SOA to reduce overdues to 8% of account receivableDemand planning for ICEE JCDC and JC portfolio & Plant coordination for Manufacturing ie internal and External 3rd party locationsRM PM planning and support to external 3rd party manufacturing SitesPhysical Verification of Stocks and other tasks related to inventory managementImplement all necessary processes and procedures for documentation to export shipping based on L/C and/or other credit terms and ensure compliance checks of documents (LC & Shipping)Provide all required documents attested from the relevant authorities/ministries/chamber of Commerce.Responsible for all documentation required for acquiring certifications/lab test reports for required items and issue Certificate of Origin Customs/ Insurance declaration.Maintain regular contact with the logistics or shipping company or agents for scheduling timely export documents delivery. Tracking the status of the entire shipments document and preparing a report of the same.Maintain effective process for filing all documentation and relevant email correspondences to ensure discrepant documents and discrepancy charges.KPIsOn Time Delivery and management of Key customers ie OTIF & customer satisfactionInventory Management: Stock Freshness Non/ Slow moving warehouse inventory write offWMS OTMEnsuring timely manufacturing in alignment with Mfg sitesEffective utilization of ERP systemMonitoring of slow moving and nonmoving stocksWork Experience RequirementAt least 5 years experience in a coordinator role with experience of engaging with customers and manufacturing sites in the relevant Industry/Sector such as Manufacturing and FMCG.Must be flexible and willing to work the days/hours that are needed to meet coordination with multiple customers, suppliers, internal stakeholders & manufacturing sites.Proactive mindset with ability to resolve coordination issues and engage with a diverse set of stakeholders.QualificationBachelors: Graduate any stream with experience in operations/customer service teams. BBA preferred, MBA is not required.CompetenciesSupply Chain PlanningSupply Chain Management PrinciplesDocumentation and ReportingKnowledge of International and/or Local Laws and RegulationsBusiness AcumenPlanning & Decision MakingInfluencing SkillsCustomer CentricitySelf and Team ManagementAdvanced ExcelBusiness Unit: IFFCO Beverage Solutions (4678)Business Group: S&D(GCC) (240)
#J-18808-Ljbffr Management & Operations
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