Detalhes do emprego
Job ResponsibilitiesHandles Parts and service sales to fleet customersTake ownership of customer parts & service issues and follow-up through closure of issuesVisit Customer jobsite shop or maintenance facilities to observe and develop an awareness of the potential parts or service needs and record information into computer database (CRM)Become familiar with Customer machines & applicationsRespond to all Customer requests courteously and professionally in a timely and responsive mannerMaintains a prospecting system to ensure additional business and contribute to the achievement of sales targetsRaise invoices / sales slips / obtain credit authorization to ensure timely closure of the sales dealAdvise management of loss sales / parts non-availability for management to take appropriate actionHandle return spare parts as per policyGenerate orders and upload on OEM portals based on parts movement to ensure parts availability required to maintain maximum service levelAnalyze the exception reports on critical stocks, lost sales, excess stocks etc. and take corrective action where necessary to improve parts availability and minimize stock obsolescenceCreate article master data as and when required to ensure correct data on the systemTrack shipments and coordinate with logistics for parts consignment to ensure stocks are received on timeEnsure the documentation / payment is in line as required by the principals to avoid delays in shipmentEnsures regulatory requirements are in line for the warehouse facilityComply with the company QMS requirements.
#J-18808-Ljbffr Sales
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Confidential
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