Accounts Receivable Manger
Detalhes do emprego
Roles and Responsibilities Develop and implement a comprehensive receivables management strategy aligned with overall business objectives. Oversee the entire receivables lifecycle, including invoicing, collections, and dispute resolution. Implement effective collection strategies to minimize outstanding balances and optimize cash flow. Analyze receivables data to identify trends, potential risks, and opportunities for improvement to optimize collection strategies and reduce write-offs. Identify opportunities to streamline receivables processes, reduce errors, and improve efficiency to enhance operational effectiveness and reduce costs. Lead the termination process, ensuring compliance with contractual obligations and timely settlement of accounts. Oversee efficient payment support to customers, addressing inquiries and resolving payment issues promptly. Build strong relationships with customers to address concerns, resolve disputes, and encourage timely payments to improve customer satisfaction and loyalty. Implement and maintain effective receivable management systems and tools to support operations and improve data accuracy. Oversee cases of late payments, compensation, service charge payments and buy outs diligently determining appropriate fees and waivers in strict adherence to established policies. Liaise with clients to resolve late payment situations, employing effective communication and negotiation skills to achieve mutually beneficial agreements. Oversee the accurate processing of waivers and adjustments and document each transaction to ensure a transparent and auditable record of financial activities. Ensure adherence to all relevant financial and accounting regulations to maintain compliance and mitigate risks. Prepare accurate and timely reports on receivables performance, including aging analysis, bad debt write-offs, and collection efforts. Qualifications, Experiences, Skills: Bachelor's degree in Business/ Real Estate/ Finance; Master's degree preferred. Certified Customer Experience Professional (CCXP) / Customer Relationship Management (CRM) Certification/ Certified Customer Service Professional (CCSP) - preferred. In-depth knowledge of real estate industry payment practices and procedures. Proficiency in MS Office suite, particularly MS Excel; relevant accounting software or systems (preferred). Proficiency in utilizing financial software and systems for advanced payment processing and reconciliation. Conversant with CRM system (YARDI)/ Sales force. Excellent verbal and written communication skills. Customer-centric approach. Detail-oriented and team player. Excellent time management skills. Relationship building. Ability to handle multiple tasks and meet deadlines. Ability to prioritize collections efforts based on the urgency of outstanding payments. Strong analytical and problem-solving abilities, capable of addressing intricate payment-related issues. Desired Candidate Profile Financial Acumen: Deep understanding of financial principles related to accounts receivable, accounts payable, cash flow management, and overall financial strategy. Receivables Management: Expertise in optimizing accounts receivable processes, including invoicing, collections, and credit risk assessment to enhance cash flow. Liabilities Management: Proficiency in managing accounts payable and liabilities, ensuring timely payments while optimizing cash reserves. Strategic Planning: Ability to develop and implement strategies for effective receivables and liabilities management that align with organizational goals. Data Analysis: Strong analytical skills to assess financial data, identify trends, and make informed decisions to improve financial performance. Regulatory Compliance: Knowledge of relevant financial regulations and compliance requirements affecting receivables and liabilities. Risk Management: Skills in identifying and mitigating financial risks associated with credit, collections, and liabilities management. Technology Proficiency: Familiarity with financial software and ERP systems to enhance operational efficiency and reporting capabilities. Team Leadership: Strong leadership and people management skills to guide and develop finance teams, promoting a culture of excellence. Communication Skills: Excellent verbal and written communication skills for interacting with internal stakeholders, clients, and external partners. Cash Flow Forecasting: Ability to forecast cash flow needs and manage liquidity effectively to support business operations. Project Management: Experience in managing projects related to receivables and liabilities initiatives, ensuring timely execution and alignment with strategic objectives.
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