Assistant Network & Security Expert Malaysia Information Technology 12-September-2024
Detalhes do emprego
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company. Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top Reasons to work with TDCX
- Attractive remuneration, great perks, and performance incentives
- Comprehensive medical, insurance, or social security coverage
- World-class workspaces
- Engaging activities and recognition programs
- Strong learning and development plans for your career growth
- Positive culture for you to #BeMore at work
- Easy to locate area with direct access to public transport
- Flexible working arrangements
- Be coached and mentored by experts in your field
- Join a global company, winner of hundreds of industry awards
- Monitor, maintain, and manage servers and infrastructure services, such as Anti-virus systems, Databases, Active Directory, Exchange Mail, File services, firewalls, etc.
- Develop and implement housekeeping routines, monitoring system and infrastructure service logs.
- Ensure that back-up operations are executed and completed, ensuring the integrity of back-up operations periodically in order to restore from back-up as required.
- Provide technical support for the end users needs, such as personal computers (PCs), laptops, network printer, and emails.
- Conduct root cause analysis of incidents and provide permanent resolution to these incidents.
- Handle privilege access, system configuration compliance, and vulnerability management collaboration.
- Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in Safety Management, Engineering or a related qualification.
- Preferably with 2 years of working experience in the related field is ideal for this position.
- Experienced in supporting end users for their daily PC usage problem (Microsoft Windows).
- Experienced with Windows Server Active Directory users and computers, Windows Server Active Directory, network infrastructure, Windows Server files and folders permission.
- Experienced with DNS and NFS, SMTP, WINS, IIS and FTP and TCP/IP.
- Excellent verbal and written communication skills in English and the language of the supporting market.
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