Início United Kingdom Customer Service Representative - Basingstoke
Início United Kingdom Customer Service Representative - Basingstoke
Customer Service Representative - Basingstoke
Detalhes do emprego
Customer Service Representative - Basingstoke Salary: From £23400-£23400 Customer Service Representative - Basingstoke £23,400 Monday-Friday, 8:30am - 6pm Basingstoke So, what does the role entail? You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans. Whether assisting customers plan for retirement, accessing investments, updating personal information, or supporting families during bereavements, you'll ensure a seamless experience during the moments that matter. Many new colleagues come from contact centres, retail, hospitality, or travel backgrounds, so financial services experience isn't required; comprehensive training will be provided. We support our colleagues with competitive benefits:
Join our team if you're...
Who is Diligenta? Diligenta makes a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make. We are dedicated to being there to support customers in the moments that really matter in life and providing the best service every time. Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market. We deliver exceptional customer service to customers on behalf of well-known brands including Lloyds Banking Group, The Phoenix Group, Standard Life, AVIVA, M&G Prudential and Nest, the UK government's workplace pension scheme. Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK! Diligenta's innovation spans more than just technology; we look for new ways to innovate in customer service and client satisfaction too. Our ongoing and expected company growth offers opportunities for all our colleagues, and we're excited to welcome new people to be part of our journey. Diligenta is proud to be a subsidiary of Tata Consultancy Service (TCS), part of the Tata Group.PandoLogic. Keywords: Customer Service Representative, Location: Reading, ENG - RG8 8JL
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=> 'Customer Service Representative - Basingstoke', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<b> Customer Service Representative - Basingstoke <p></p><b> Salary: </b> From £23400-£23400<br> <br> <br><b> Customer Service Representative - Basingstoke </b><p></p><b>£23,400</b><br> <br> <br><b> Monday-Friday, 8:30am - 6pm </b><br> <br> <br><b> Basingstoke </b><br> <br> <br><b> So, what does the role entail?</b><br> <br> <br> You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans. Whether assisting customers plan for retirement, accessing investments, updating personal information, or supporting families during bereavements, you'll ensure a seamless experience during the moments that matter. <br> <br> <br> Many new colleagues come from contact centres, retail, hospitality, or travel backgrounds, so financial services experience isn't required; comprehensive training will be provided. <p></p><b> We support our colleagues with competitive benefits: </b><p></p><ul> <li> No weekend working. </li> <li>31 days annual leave (including UK Bank Holidays). </li> <li> Annual discretionary bonus eligibility. </li> <li> Perks at Work (online discounted shopping). </li> <li> Car lease scheme and Jaguar Land Rover discount. </li> <li> Cycle to Work scheme and interest-free season ticket loans. </li> <li> Annual volunteering day. </li> <li> Supportive people policies for the moments that matter in life (Carer's Leave, Foster Leave, Fertility Leave, Retirement Leave). </li> <li> Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support. </li> <li> Contributory pension scheme (up to 6% match), Group Life Assurance, and Group Income Protection. </li> <li> Personal and career development opportunities within Diligenta. </li> </ul><b> Join our team if you're... </b><p></p><ul> <li> Passionate about delivering a seamless customer experience with empathy and respect, with the ability to remain calm under pressure. </li> <li> Someone who has excellent listening, verbal and written communication skills and able to simplify complex matters whilst providing outstanding service. </li> <li> A problem solver, flexible, and adaptable to changing priorities. </li> <li> Comfortable switching between multiple IT applications with attention to detail. </li> <li> Proficient in Microsoft Office (Word & Excel). </li> <li> Excited to work with great people and create a supportive workplace. </li> <li> Passionate about learning and sharing knowledge to enhance skills and develop best practices. </li> </ul><b> Who is Diligenta?</b><p></p> Diligenta makes a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make. We are dedicated to being there to support customers in the moments that really matter in life and providing the best service every time. Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market. <br> <br> <br> We deliver exceptional customer service to customers on behalf of well-known brands including Lloyds Banking Group, The Phoenix Group, Standard Life, AVIVA, M&G Prudential and Nest, the UK government's workplace pension scheme. Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!<br> <br> <br> Diligenta's innovation spans more than just technology; we look for new ways to innovate in customer service and client satisfaction too. Our ongoing and expected company growth offers opportunities for all our colleagues, and we're excited to welcome new people to be part of our journey. <br> <br> <br> Diligenta is proud to be a subsidiary of Tata Consultancy Service (TCS), part of the Tata Group.PandoLogic. 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So, if you need help, just drop them an email and await a speedy response.<br /> <br /> Furthermore, you can check the validity of your qualification and verify your certification on our website at any time.<br /> So, why not improve your chances of gaining professional skills and better earning potential.<br /> <br /> <strong>COURSE CURRICULUM</strong> <ul> <li>Customer Service</li> <li>Customer Relationship Management</li> </ul> ', 'outline' => null, 'who_should_take_this_course' => null, 'career_path' => 'Customer Care Manager,Call Center Manager,Customer Care Supervisor', 'eligibility' => null, 'school' => 'Alpha Academy', 'keywords' => 'Customer Service,Customer,Customerservice', 'location' => 'Online', 'duration' => 'Upto 14 Hours', 'timing' => 'Flexible', 'cost' => null, 'discount' => '95% off through Laimoon!', 'eligibility_criteria' => null, 'job_matching_keywords' => null, 'boosted' => '0', 'lang_code' => 'pt', 'status' => 'active', 'auto_translated' => '1', 'objectives' => null, 'photo' => null, 'photo_cta' => null, 'video' => null ), 'Profile' => array() ) ) $job = array( 'Job' => array( 'id' => '44196701', 'contact_id' => '3773199', 'recruiter_id' => '74726', 'job_function_id' => null, 'title' => 'Customer Service Representative - Basingstoke', 'vacancies' => null, 'job_type_id' => null, 'description' => null, 'pay_status' => 'Free', 'external_job_description' => '<b> Customer Service Representative - Basingstoke <p></p><b> Salary: </b> From £23400-£23400<br> <br> <br><b> Customer Service Representative - Basingstoke </b><p></p><b>£23,400</b><br> <br> <br><b> Monday-Friday, 8:30am - 6pm </b><br> <br> <br><b> Basingstoke </b><br> <br> <br><b> So, what does the role entail?</b><br> <br> <br> You'll join a people and technology-driven business, taking inbound calls from customers about their life assurance, savings, investments, or pension plans. Whether assisting customers plan for retirement, accessing investments, updating personal information, or supporting families during bereavements, you'll ensure a seamless experience during the moments that matter. <br> <br> <br> Many new colleagues come from contact centres, retail, hospitality, or travel backgrounds, so financial services experience isn't required; comprehensive training will be provided. <p></p><b> We support our colleagues with competitive benefits: </b><p></p><ul> <li> No weekend working. </li> <li>31 days annual leave (including UK Bank Holidays). </li> <li> Annual discretionary bonus eligibility. </li> <li> Perks at Work (online discounted shopping). </li> <li> Car lease scheme and Jaguar Land Rover discount. </li> <li> Cycle to Work scheme and interest-free season ticket loans. </li> <li> Annual volunteering day. </li> <li> Supportive people policies for the moments that matter in life (Carer's Leave, Foster Leave, Fertility Leave, Retirement Leave). </li> <li> Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support. </li> <li> Contributory pension scheme (up to 6% match), Group Life Assurance, and Group Income Protection. </li> <li> Personal and career development opportunities within Diligenta. </li> </ul><b> Join our team if you're... </b><p></p><ul> <li> Passionate about delivering a seamless customer experience with empathy and respect, with the ability to remain calm under pressure. </li> <li> Someone who has excellent listening, verbal and written communication skills and able to simplify complex matters whilst providing outstanding service. </li> <li> A problem solver, flexible, and adaptable to changing priorities. </li> <li> Comfortable switching between multiple IT applications with attention to detail. </li> <li> Proficient in Microsoft Office (Word & Excel). </li> <li> Excited to work with great people and create a supportive workplace. </li> <li> Passionate about learning and sharing knowledge to enhance skills and develop best practices. </li> </ul><b> Who is Diligenta?</b><p></p> Diligenta makes a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make. We are dedicated to being there to support customers in the moments that really matter in life and providing the best service every time. Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market. <br> <br> <br> We deliver exceptional customer service to customers on behalf of well-known brands including Lloyds Banking Group, The Phoenix Group, Standard Life, AVIVA, M&G Prudential and Nest, the UK government's workplace pension scheme. Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!<br> <br> <br> Diligenta's innovation spans more than just technology; we look for new ways to innovate in customer service and client satisfaction too. Our ongoing and expected company growth offers opportunities for all our colleagues, and we're excited to welcome new people to be part of our journey. <br> <br> <br> Diligenta is proud to be a subsidiary of Tata Consultancy Service (TCS), part of the Tata Group.PandoLogic. 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Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.</p> <p><b>Join Us</b><br />Permanent employment doesn't suit everyone. That's why we support flexible career opportunities. As a temporary contractor, you'll be a valued part of Baker Hughes extended workforce through our wide range of global opportunities. 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Hiring company
Diligenta
-
Customer Services Course Oxford Home Study CollegeAED 122
AED 714Duração: 200 Hours -
Professional Diploma in Customer Service Alpha AcademyAED 98
AED 955Duração: Upto 14 Hours
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