Office manager

Job Experience, Functional Knowledge and Qualifications

• Managing day-to-day administrative operations, including maintaining office supplies, managing correspondence, and handling general office logistics
• Overseeing the maintenance and upkeep of the office facilities, including managing vendor relationships, coordinating repairs and maintenance services, and ensuring a safe and functional work environment
• Monitoring and managing office-related budgets, tracking expenses, and ensuring cost-effectiveness in procurement and resource allocation
• Facilitating effective communication and collaboration within the office, including coordinating with different departments, disseminating information, and fostering a positive work culture
• Maintaining accurate records, files, and documentation, both in physical and electronic formats, and ensuring proper data management and confidentiality
• Supervising and providing guidance to administrative staff, fostering a supportive and cohesive team environment, and promoting professional growth and development
• Establishing and enforce office policies and processes, ensuring they are up-to-date
• Coordinating and organizing company events and activities
• Collaborating with HR and relevant departments to ensure new joiners have a well-prepared workstation that is clean, organized, and equipped with all the necessary tools and resources
• Offering occasional assistance in managing the reception during peak periods or when additional support is needed
• Maintaining professional communication channels within the office, and setting an example of professionalism for all office staff by demonstrating appropriate behavior and attire
• Assisting in ad-hoc duties as assigned

• All employees of FML

• Courier
• Vendor contracted with FML
• BMO

• Bachelor's degree in business administration, office management, or a related field
• 5+ years of office operations/office administration experience; office management experience is desirable
• Proficient computer knowledge in Microsoft Office applications
• Excellent interpersonal and communication skills (in English and Chinese)
• Strong organizational, problem-solving skills, and attention to details
• Experience in shipping industry is preferred

• Customer focus
• Planning and organizing
• Analysis & problem solving
• Listening and communication
• Accountability
• Initiative
• Adaptability