Back Office (Offshore) Clinical Workflow Support Specialist
Detalhes do emprego
Job Title: Back Office (Offshore) Clinical Workflow Support SpecialistCompany: Macro Outsourcing Pvt. Ltd. (MOPL)Location: New Delhi (Hybrid - Office & Remote)About UsMacro Outsourcing Pvt. Ltd. (MOPL) is a leading Business Process Outsourcing (BPO) company headquartered in New Delhi. We partner with medical clinics and physicians across the United States, offering specialized clinical workflow support services. Our goal is to optimize back-office operations, enhancing efficiency in areas such as pre-charting,medical transcription, and billing, while maintaining strict compliance with HIPAA regulations and industry best practices.Job SummaryWe are seeking a highly motivated and detail-oriented Clinical Workflow Support Specialist to join our team in a full-time capacity. In this hybrid role, you will play a crucial part in providing essential back-office support functions for our US-based healthcare clients. Your work will directly contribute to the smooth operation of medical practices and improve patient care.ResponsibilitiesPre-charting: Review and prepare patient medical records prior to appointments, ensuring accuracy and completeness.Medical Transcription: Accurately transcribe physician dictations and other medical reports.Billing Support: Assist with medical billing processes, including coding, claims submission, and follow-up.Document Management: Organize and maintain electronic health records (EHRs) in compliance with HIPAA regulations.Client Communication: Liaise with US-based clients to address inquiries, resolve issues, and ensure satisfaction.QualificationsEssential:Strong understanding of medical terminologyExceptional attention to detail and multitasking abilitiesProficiency in Microsoft Office SuitePreferred:Experience in the US healthcare industryPrior medical transcription and/or clinical documentation experienceBachelor's degree in Healthcare Administration, Health Information Management, or a related fieldBenefitsCompetitive salary and benefits packageHybrid work environment (office and remote)Opportunities for professional development and growthCollaborative and supportive team cultureTo ApplyPlease submit your resume and a cover letter outlining your relevant experience and interest in this position. We look forward to hearing from you! PRB
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