Customer Relations Executive
Detalhes do emprego
Job Description We are looking for a Customer Service Representative to join our Operations team working remotely. Experience 0 to 2 Years About AutoaidA helping hand for all Automobile users, Auto Aid is an online platform with a mobile application through which a user can connect with an Automobile Service provider network pan India and receive any Automobile related service easily in any location in a very short duration. Responsibilities• Answer calls from customers in need of assistance • Place calls to Car Workshops and introduce the Auto Aid solution • Follow the procedure to input data into the admin portal • Track the progress of ongoing service requests • Communicate any problems, questions or concerns to supervisory staff • Communicate respectfully and politely with customers & partners at all times Skill Set • Proficiency in at least 2 Indian languages is a must (Hindi Mandatory). • Basic MS Excel skills • Strong attention to detail • Positive attitude to serve customers well • Excellent phone manner and articulation • Flexible working in shifts (ability to work in night shift - good to have) Pay • Upto 30,000 per Month. PRB
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