Corporate Account- Customer Support Specialist ( UAE project)
Full time
na Etisalat Egypt
no
Egypt
Publicado em May 8, 2024
Detalhes do emprego
Job Description
- Interact with UAE customers to provide information in response to inquiries, ensure customer satisfaction
- Resolve customer’s potential problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem and following up to ensure resolution.
- Update client’s account data on the company website to follow up payment status, review contracted unit updates.
Job Requirements
- Graduates only.
- Fluency in English is a MUST
- Fresh graduates are welcome to apply
- Strong phone and verbal communication skills along with active listening
- Customer orientation and ability to adapt/respond to different types of characters.
- Customer focus and adaptability to different situations.
- Males & Females.
- Max Age 32
- Location Maadi (Transportation not provided)
Apply safely
To stay safe in your job search, information on common scams and to get free expert advice, we recommend that you visit SAFERjobs, a non-profit, joint industry and law enforcement organization working to combat job scams.
