Infrastructure Specialist - System Administration Windows + Citrix Admin

Systems Administration and Maintenance: • Administer system components with the goal of meeting performance and usage requirements • Perform maintenance, installation, setup and configuration of systems • Monitor the integrity of the systems to ensure availability to users in a secure and controlled manner • Conduct system backups, optimisation, initiation of recovery procedures and routine troubleshooting • Liaise with relevant parties to meet installation priorities and prevent disruption of service • Produce systemic and/or ad hoc reports Systems Enhancement: Assist with the development of new systems as per the system requirements • Implement systems security and integrity controls • Assist with new system testing and implementation • Assist with piloting of new tools, technologies, and/or processes. • Create systems documentation which records modifications and developments carried out • Maintain technical documentation including systems structures, system requirements, process flows, operating procedures and management guidelines   Troubleshooting and Resolution:

• Oversee the assessment of risks to systems.
• Identify complex system issues to provide advisory to the stakeholders.
• Solve faults occurring in the operation of hardware and software.
• Perform systems repairs.
• Provide escalation support for issues presented by the user.

• Bachelor's degree in computer systems, information technology, or a related field (or equivalent experience).
• 3-5+ years of experience in systems engineering or a similar role.
• Extensive knowledge of server administration, operating systems (Windows , Citrix and Linux/Unix), virtualization technologies, and networking concepts.
• Excellent problem-solving and decision-making abilities.
• Able to communicate effectively in verbal and written mediums with internal and external stakeholders.

• Health Insurance
• Standard Statutory Benefits
• Allowance