Início Filipinas Email & Chat Support Representatives - Telco firm

Início Filipinas Email & Chat Support Representatives - Telco firm

Email & Chat Support Representatives - Telco firm

Full time na Open Access BPO no Philippines
Publicado em May 8, 2024

Detalhes do emprego

QUALIFICATIONS

  • Prior experience providing support via email or live chat
  • Proficient in written and verbal English communication
  • Good technical skills—able to navigate through smartphone and computer applications
  • A critical thinker with good analytical skills and attention to detail
  • Can empathize with users and create a positive user experiences
  • Flexible and able to work in a fast-paced, team-oriented environment
  • Effective organization and time management skills
  • With an upbeat, positive, kind, and empathetic personality
  • Willing to work in Makati

 

RESPONSIBILITIES

  • Assist customers via email and live chat by identifying and resolving problems
  • Regularly aim to improve the quality of customer interactions
  • Be a team player; have fun and work with a team to hit client targets
  • Perform other tasks as required by the client

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