Início Arábia Saudita Customer Experience Lead (Southern Region)

Início Arábia Saudita Customer Experience Lead (Southern Region)

Customer Experience Lead (Southern Region)

Full time na a Laimoon Verified Company no Saudi Arabia
Publicado em May 7, 2024

Detalhes do emprego

Al Borg Diagnostics, a reputable healthcare company, is currently seeking a highly motivated and experienced individual to join our team as a Customer Experience Lead for the Southern Region. As the Customer Experience Lead, you will be responsible for driving customer satisfaction and loyalty by implementing and managing customer-centric strategies and initiatives.In this role, you will collaborate with cross-functional teams to gather customer feedback, identify areas for improvement, and develop and implement effective solutions. You will also play a key role in shaping and maintaining a customer-focused culture within the organization. If you are passionate about delivering exceptional customer experiences and have strong leadership and analytical skills, we want to hear from you!RequirementsBachelor's degree in Business Administration, Marketing, or a related fieldMinimum of 3 years of experience in customer experience or customer-centric rolesStrong leadership skills with the ability to drive change and influence othersProven track record of successfully implementing customer experience initiativesExcellent analytical and problem-solving skillsExcellent communication and interpersonal skillsAbility to collaborate and work effectively with cross-functional teamsStrong understanding of customer experience best practices and methodologiesFluency in English and ArabicExperience in the healthcare industry is a plus

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